The BMW Store

We worked with Jonathan Kumar who was extremely helpful in explaining the different EV models. And Susan helped us understand the technology once we purchased the car. Both are easy and fun to work with an in explaining the different EV models. And Susan helped us understand the technology once we purchased the car. Both are easy and fun to work with and we love the car! More

Excellent service. Paul is great. I have been with them since 2008. No issues with service what so ever. Paul is great. I have been with them since 2008. No issues with service what so ever. More

From my initial contact on line to my final purchase day I was treated with utmost professionalism and respect. Paul had our test vehicles out and ready for our test drive day and answered all our questions I was treated with utmost professionalism and respect. Paul had our test vehicles out and ready for our test drive day and answered all our questions. Absolutely a different and positive experience after test driving vehicles from other dealerships no pressure just assistance from Paul. When we worked the deal there were no surprises and no pressure with gimmick add on’s like other manufacturers. Our trade in value was very fair. We special ordered our vehicle which took less than 30 days to receive. On the day of delivery our BMW was inside the show room waiting and Susan took her time setting up the car for the technical features. She was great at demonstrating the features of our new BMW. Eric in finance had all our paperwork ready by the time we finished the demonstration. Again no surprises and no pressure during signing. The deal we agreed on was exactly what was presented. Overall great experience! More

I have purchased multiple cars from Paul at the BMW Store. He always does a fantastic job taking care of me and the service at the dealership is outstanding! Store. He always does a fantastic job taking care of me and the service at the dealership is outstanding! More

Bought my third x7 from Paul and actually enjoyed the process. He knows the car inside and out which is helpful. The dealership is professional and friendly! Susan was extremely patient explaining all th process. He knows the car inside and out which is helpful. The dealership is professional and friendly! Susan was extremely patient explaining all the new features when I picked up the car. And knowledgeable. I highly recommend The BMW Store team! More

Paul made the whole process smooth and fun. This was my first BMW purchase and Paul had all the knowledge to help me make the best decision for me. Susan was welcoming and informative on da This was my first BMW purchase and Paul had all the knowledge to help me make the best decision for me. Susan was welcoming and informative on day of pick-up, making sure I knew the ins and outs of the model before driving off the lot. Great Buying Experience! More

I have been a loyal customer of the BMW store in Cincinnati for the last two decades. This is my fourth BMW I have purchased from them. Paul Kolleck is a pleasure to work with and he’s always my g Cincinnati for the last two decades. This is my fourth BMW I have purchased from them. Paul Kolleck is a pleasure to work with and he’s always my go to sales person when it’s time for an upgrade.. He makes the building your own BMW process so simple and effortless. Upon delivery of my new BMW, Susan Ward did an excellent job of going over all of vehicle functions with me. I get a bit nervous when it comes to learning the new technology, but she was so thorough that I left knowing I understood it all. Finally, the whole team overall is very personable, welcoming, and professional. The general manager even recognized me and made a point to congratulate me on my new gorgeous BMW X5! I’ll be back when it’s time for my next upgrade. More

I have bought all my cars from this dealer, since i got into town 16 years ago. Everyone is super professional and friendly and wants to make sure that you are completely happy with the choices you are mak into town 16 years ago. Everyone is super professional and friendly and wants to make sure that you are completely happy with the choices you are making. Paul Kolleck has always been there for me and my family. Thank you so much !!! Pedro Noriega More

I have purchased 4 Vehicles from Paul and he is always honest professional and on time. Susan gives you the best overview of you car so you leave with a full understanding of what you can do with your ne honest professional and on time. Susan gives you the best overview of you car so you leave with a full understanding of what you can do with your new ride!!!The overall experience atvTheBMW Store is always pleasant. They treat you like family!!! More

Great experience at the BMW Store in Cincy. Worked with Jonathan Kumar who was very knowledgeable and patient with us as we sorted through the different EV models. The car is amazing! Worked with Jonathan Kumar who was very knowledgeable and patient with us as we sorted through the different EV models. The car is amazing! More