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The BMW Store
Cincinnati, OH
1,707 Reviews
Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started!
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.
There’s a highly trained, knowledgeable sales staff for both new and pre-owned BMWs, an inventory of over 100 new and pre-owned BMWs is maintained to provide excellent selection, and master technicians head service teams specialized in the various operating systems of BMWs. Our extensive assortment of well-maintained pre-owned cars are showcased in our state-of-the art Cincinnati showroom. These include BMW models, as well as those made by other marques. If you find it here, rest assured it’s carefully chosen. If you don’t see a particular vehicle, visit our Vehicle Finder Service and complete the form. We will gladly inform you when a matching car arrives.
We provide competitive BMW financing and lease options available for drivers from Cincinnati, Hyde Park, Oakley, Mariemont, Madeira, Indian Hill, Blue Ash, Montgomery, Loveland, Mason, Milford, Newport, KY, Ft. Thomas, KY, Ft. Mitchell, KY, Covington, KY, Newport, KY, Villa Hills, KY, Edgewood, KY, Florence, KY, and Northern Kentucky. Our finance managers work hard so that you are provided the best BMW financing available to you.
A recently expanded service bay features 28 lifts. More than three quarters of a million dollars in parts are kept on site for quick service, and there’s a fleet of well maintained courtesy vehicles for your servicing convenience…not to mention our new state-of-the-art facility that opened in October 2016!
Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store’s passion for the marque. And for thousands of BMW customers in the Tri-State area, it’s one more reason why they choose to drive a BMW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,707 reviews
June 06, 2026
Service was prompt and thorough. Contact was very professional. The video of my car was a nice touch. Contact was very professional. The video of my car was a nice touch. More
by pmbert
Employees Worked With
June 06, 2026
Excellent service, Paul was very informative and very knowledgable,very courteous, I would recommend him to any of my family knowledgable,very courteous, I would recommend him to any of my family More
by barb.squeri
Employees Worked With
June 04, 2026
Julian Lambert was very helpful and George Hubbard, CPO Sales Director, finalized a good deal and was helpful throughout the process. My 2024 i4 is like new. I'm impressed with the efficiency of the entire Sales Director, finalized a good deal and was helpful throughout the process. My 2024 i4 is like new. I'm impressed with the efficiency of the entire sales process including BMW Financing. Special thank you to Jemar DuBose in that department. More
by erogers94
June 02, 2026
I've been bringing my vehicles to the BMW Store for more than a decade. I always receive top-notch service. My service provider, Joe G. always provides good communication about any issues my car may have. than a decade. I always receive top-notch service. My service provider, Joe G. always provides good communication about any issues my car may have. I also appreciate the video provided which goes over the checks and service recommendations. I would highly recommend the BMW Store More
by Chris H.
Employees Worked With
May 30, 2026
John Beam was outstanding! He was very knowledgeable and extremely helpful in our purchase of a vehicle. I would most definitely work with him in the future if the opportunity He was very knowledgeable and extremely helpful in our purchase of a vehicle. I would most definitely work with him in the future if the opportunity presents itself. More
by Jhonaker22
Employees Worked With
May 30, 2026
Top notch. .. total pros! This is my 2nd car with Paul Kolleck. He makes things very easy... and that is important to me! .. total pros! This is my 2nd car with Paul Kolleck. He makes things very easy... and that is important to me! More
by mweakley1
May 28, 2026
Paul did an outstanding job from start to finish. The process of ordering the car and taking delivery was seamless. When taking delivery, Susan did a great job explaining the features of the I5. Taki The process of ordering the car and taking delivery was seamless. When taking delivery, Susan did a great job explaining the features of the I5. Taking the time to connect our IPhones was very helpful. Love the car! Best, Randy and Ron More
by rklasley
May 28, 2026
George was extremely helpful and straightforward, It was the best experience at a dealership i have ever had. the best experience at a dealership i have ever had. More
by Cash
May 25, 2026
Emily was great and helpful. She kept on top of my request and made sure everything was completed as planned. Also she followed up with me after delivery. She kept on top of my request and made sure everything was completed as planned. Also she followed up with me after delivery. More
by Atalaat.92
May 15, 2026
I have used the BMW Store for many years. Their service is ALWAYS EXCELLENT.and accommodating—even for an unscheduled visit (breakdown or such). Thank you BMW Store! Their service is ALWAYS EXCELLENT.and accommodating—even for an unscheduled visit (breakdown or such). Thank you BMW Store! More
by LouisLeet
Employees Worked With
