
Thoroughbred Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 364 reviews
Cole did an excellent job of explaining all of the features that came with the trim package of the vehicles I test drove as well as the differences between each package available. His knowledge of wha features that came with the trim package of the vehicles I test drove as well as the differences between each package available. His knowledge of what vehicles were available on-hand in inventory as well as what is possible from Ford certainly sets him apart from other dealerships and individual dealers I have dealt with in the past. Everyone from my salesman Cole, to the Sales Manager Greg, and the Finance Manager Dan made me feel confident that the vehicle and options I purchased were exactly what I needed: nothing more and nothing less. I look forward to doing business with Thoroughbred Ford in the future. More
This is a late review. .. Jeffery is Excellent Saleman. He was highly recommended. I am usually uncomfortable with Sales personnel at dealerships. The sales experience w .. Jeffery is Excellent Saleman. He was highly recommended. I am usually uncomfortable with Sales personnel at dealerships. The sales experience was wonderful. I felt no pressure when I puchased my Ford Fusion. I always think of the sales experience whenever I bring my car in for service. Even though the purhased was afew years ago. I think of him (Jeffery) whenever I come into the dealership for maintenance and oil changes on my vehicle. This review is late but long overdue. If I have question about my car he still helps me. He is amazing. I am still very happy with my purchase. The sale was a smooth experience. More
Never again. I was supposed to be the co-signer on my son's car and somehow was scammed or swindle being the main signer. here sign this then this without time to I was supposed to be the co-signer on my son's car and somehow was scammed or swindle being the main signer. here sign this then this without time to look at the paperwork More
Cole was very good about listening to what we needed! He is an amazing salesman. I highly recommend! He is an amazing salesman. I highly recommend! More
Attemped to Reach Harold Dorsey at this dealership. He sold us a car once before and was excellent. Reached out through his Staff Listing, but was contacted by an unknown person who did not reveal where sold us a car once before and was excellent. Reached out through his Staff Listing, but was contacted by an unknown person who did not reveal where Harold was. Tried a second time through the Internet Sales Manager - same results. Very Disa[ppointing. More
I recently bought a used 2015 F-350 from Zach. The sale went very smooth and was a great experience. After the sale my experience with service was terrible (I gave a separate review for that). Zach, howeve went very smooth and was a great experience. After the sale my experience with service was terrible (I gave a separate review for that). Zach, however, went above and beyond to try and make the situation right, or at least better even though it was not his fault and ultimately out of his control. I would recommend Zach and the sales department to anyone. More
Drake was so helpful and attentive to my vehicles needs! 10/10 great service from Drake. 10/10 great service from Drake. More
Erston was amazing to work with. Thoroughbred Ford was the easiest vehicle buying experience I've ever had. This is my 16th vehicle from a dealership. So that says a lot when I say this was my best experi the easiest vehicle buying experience I've ever had. This is my 16th vehicle from a dealership. So that says a lot when I say this was my best experience ever. Next time I want another new vehicle this is where I'm going. Thanks for making it so enjoyable More
I was denied service on a recall technician refused to diagnose transmission recall because my vehicle smelled like smoke. Management told me it was because of his liver transplant.. This is the worst exp diagnose transmission recall because my vehicle smelled like smoke. Management told me it was because of his liver transplant.. This is the worst experience I’ve ever had and the most insulting my name is Brian Parsons. An employee should not dictate what will and will not be looked over. I have the text message to prove it. More
I’ve purchased many vehicles from Thoroughbred, all new, all serviced there too. JD takes care of our cars the moment we hit the service driveway. I just text him to tell him when and he says yes! George all serviced there too. JD takes care of our cars the moment we hit the service driveway. I just text him to tell him when and he says yes! George and Erston handle the sales end with no bs, haggle, or time wasted. If it’s in stock we drive home in a few hours. Outstanding. More