Thoroughbred Ford

I purchased a 2013 f150 with 50287 miles on it from this dealership. I paid in FULL just under $27,000. I have not driven my truck more than 2,000 miles. I was driving down the interstate going 75MPH when m dealership. I paid in FULL just under $27,000. I have not driven my truck more than 2,000 miles. I was driving down the interstate going 75MPH when my truck downshifted into first causing me to go from 75 to 20 MPH in a neck breaking time. My truck literally almost MURDERED me. This is a huge recall with over 1.5 MILLION TRUCKS from 2011-2013. Mine was supposedly fixed in January of 2021. FORD refuses to help. I am paying over a THOUSAND bucks a month for a rental when I just spent all this money on a truck. I will never purchase another Ford if my life depended on it. The folks at this dealership do not care. I would not give Thoroughbred Ford another penny if my life depended on it. My very first, and VERY LAST ford. More

Overall great guy. Easy to work with and works hard to earn your business. Did not try to BS us on any aspect of the sale. Will definitely make any future purchases from Brooks. earn your business. Did not try to BS us on any aspect of the sale. Will definitely make any future purchases from Brooks. More

We purchased a new 2020 Explorer ST on March 7, 2020. Jeffrey Ferguson was our sales executive and he was excellent - courteous, friendly, professional and low pressure! It was a wonderful sales experi Jeffrey Ferguson was our sales executive and he was excellent - courteous, friendly, professional and low pressure! It was a wonderful sales experience after test driving five other SUVs at other non-Ford dealerships. The financing process was quick and easy, likewise with the two service visits since then. We are very pleased with our first experience with Thoroughbred Ford!!! More

We’ve been customers for close to 15 years for sales and service. Wouldn’t go anywhere else. We can count on being taken care of at Thoroughbred. service. Wouldn’t go anywhere else. We can count on being taken care of at Thoroughbred. More

Cole was and is very helpful! I thought I'd never be able to get back into a new vehicle, but I told him my situation and he said we can help for sure. I just finished my bankruptcy with ok credit and figure to get back into a new vehicle, but I told him my situation and he said we can help for sure. I just finished my bankruptcy with ok credit and figured I'd get a high interest rate. After a credit check and only 3 inquiries I got a low interest rate and he got me into a 2021 suv with no miles! Looking for a new car , go to cole!! More

V went above and beyond to makes sure our purchase went great. He was incredibly knowledgeable about the car, worked to ensure we got the best deal possible and answered all of our questions along the way great. He was incredibly knowledgeable about the car, worked to ensure we got the best deal possible and answered all of our questions along the way. Not only that, he had a great sense of humor and made the entire process fun...even the trade in haggle! If you're in the market for a new ride - remember this: GO SEE V. More

I was looking for a specific car that is no longer available new. Thoroughbred Ford did not have it but they had something similar and I test drove it because they made it very easy to try out. Col available new. Thoroughbred Ford did not have it but they had something similar and I test drove it because they made it very easy to try out. Cole worked with the internet team and they found exactly what I wanted at auction in good condition. The price was a little higher than I initially wanted, but they provided excellent value by doing work and buying parts to refresh the car, clean it, certify it, and adding warranty coverage which will give me peace of mind for years. I had actually already made a purchase with Carvana and I returned it during their 7-Day window so I could buy from Thoroughbred because they did the work searching and Cole was courteous and trusting and efficient with my time. Joe in finance was also efficient and nice and worked with me to close the deal quickly and easily! I did not expect when I began my search for a used car that it would be enjoyable or easy. But Cole surprised me and I just want to give thanks! -Billy Croan More

I can not say enough with how wonderful my shopping experience was at Thoroughbred Ford KC! Chad Barker was very helpful, knowledgeable and went the extra mile to make us happy. I usually don’t write r experience was at Thoroughbred Ford KC! Chad Barker was very helpful, knowledgeable and went the extra mile to make us happy. I usually don’t write reviews but wanted to make sure other people know how great this dealership and salesperson we had. Even had a full tank of gas when we picked it up. Can’t see myself buying from anyone else! More

Wes K is hands down the best person I’ve ever had dealings with - at ANY dealership or service shop. He is very personable and respectful. I truly feel he went way above and beyond for my sake. I ca dealings with - at ANY dealership or service shop. He is very personable and respectful. I truly feel he went way above and beyond for my sake. I came in for tire repair and we discovered the wheel was cracked. He took care of every aspect of dealing with the tire& wheel warranty-thingy I had bought and when the replacement wheel arrived he called me to discuss getting a second replacement since he was dissatisfied with the new wheel -he sent me photos of pre-existing damage. He set me up with the replacement wheel for a week until the second replacement arrived and then set me up with that one. On my initial visit to the dealership I had a rock fly at me and chip the windshield - what luck! I inquired about having it fixed as well and Wes was able to get me an appointment with their in-house window guy the same day I was already coming in to get the wheel replaced. Wes really went out of his way to make me feel like I was truly an important customer and not just the next number in line. Truly a great experience!!!! More