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Tim Lally Chevrolet
Warrensville Hts, OH
1,317 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,317 reviews
April 26, 2025
I wasn't to happy that my Camaro was not washed. When I asked, Rachel told me your not set up to hand wash cars. So if a customer bring in a Corvette, that dont get washed either. Felt like i was li When I asked, Rachel told me your not set up to hand wash cars. So if a customer bring in a Corvette, that dont get washed either. Felt like i was lied to. More
by JMBL13
Verified Customer
April 24, 2025
Matt Nagy is excellent at his job! Always a pleasure dealing with him for all my service needs. Always a pleasure dealing with him for all my service needs. More
by SATELLITEGEAR
April 21, 2025
Dealership didn't have the vehicle I was interested in but located the one I was looking for at another dealership and was able to work with them and traded vehicles. This caused a delay in getting the ve but located the one I was looking for at another dealership and was able to work with them and traded vehicles. This caused a delay in getting the vehicle I wanted but it all worked out well. More
by A_VOLNEY
April 20, 2025
Great team helped me into my new silverado and I absolutely love the truck it's perfect! absolutely love the truck it's perfect! More
by PSIEGEL8818
Employees Worked With
April 14, 2025
During the phone call concerning my vehicle the call disconnected I would have thought Rachel would have called me right back but she didn't I tried calling back and could not reach her voicemail, disconnected I would have thought Rachel would have called me right back but she didn't I tried calling back and could not reach her voicemail, More
by YHARRIS2661
Employees Worked With
April 11, 2025
Very easy to work with and made the purchase process enjoyable. Would go back for my next vehicle. enjoyable. Would go back for my next vehicle. More
by JOHN@HY-TECHCONTROLS.COM
April 05, 2025
I worked with Joey to purchase my Chevy Colorado. He was a pleasure to work with and actually made buying the car fun and seamless.! Joey went over all of the details of the vehicle with me and hel He was a pleasure to work with and actually made buying the car fun and seamless.! Joey went over all of the details of the vehicle with me and help me pick out the best one for me. More
by SLG0712
April 04, 2025
Good service time spent at dealership at. Tim Lally Car was washed after service always a good clean car. Tim Lally Car was washed after service always a good clean car. More
by KILBYDAVID49
Employees Worked With
April 02, 2025
Service was great but communication on when car ready was lacking. I liked the text message but would have liked notification when car was ready for pick up. I was told 10am but apparently not finished until lacking. I liked the text message but would have liked notification when car was ready for pick up. I was told 10am but apparently not finished until 2. That wasn’t a problem but if system could generate a notification that would have been helpful. Rachel was helping another customer when I stopped to see if car ready so it might have just been finished and there wasn’t time to notify me. More
by MARILYNMUZIC
