Tom Gill Chevrolet

I worked with Matt Post on my new car purchase. Matt was very knowledgeable and explained every detail. He was super friendly and easy to work with. He made buying a new car at Tom Gill Chevrolet a Matt was very knowledgeable and explained every detail. He was super friendly and easy to work with. He made buying a new car at Tom Gill Chevrolet a great experience. More

My daughter was sold a 2018 Toyota Camry from Tom Gill on Saturday 2/8/2025 at 11:30am and by Sunday she was already having trouble with the vehicle. She purchased a CarFax report which provided evidence tha Saturday 2/8/2025 at 11:30am and by Sunday she was already having trouble with the vehicle. She purchased a CarFax report which provided evidence that the information Tom Gill supplied was incomplete and missing maintenance history related to the issue. On Monday, 02/10/2025 she went to Tom Gill to return the vehicle and at 5:30pm they refused to take the car back. At that time they stated the issue is was not a problem however it was just a “characteristic of the vehicle” and that the 48 hour timeframe had passed. Tom Gill Advertises the following: “48 Hour Money Back Guarantee - If your purchase isn't right for you, simply return the vehicle in two days and within 200 miles.” “And remember, you can buy with peace of mind with our 2-day money back guarantee on your purchase.” In the United States, there is no law that requires businesses to offer money-back guarantees, but if companies advertise one, they must fully honor it and clearly disclose all conditions for receiving a refund. Tom Gill is closed for business on Sunday, they do not have an off-hours contact nor does the advertisement clearly indicate that Sundays and Holidays are included in the 48 hours. After requesting the specific terms and conditions for not receiving a refund their response is that it’s “self explanatory”. In the U.S. most companies exclude Sundays and Holidays from the 48 hour window except for those with 24/7 customer service. So stating this is “self explanatory” is unacceptable especially when it comes to legal or customer facing terms. Consumer protection laws require businesses to provide clear, understandable, and truthful information. I believe Tom Gill has failed miserably and I am hopeful the KY Attorney General feels the same. I also hope this information saves others from their deceptive and misleading practices or at least deters people from buying cars from Tom Gill on Fridays, Saturdays, or during a holiday weekends! More

All the employees there was super nice and helpful I have dealt with Chris Roberick the last 2 times I have been there he is a great salesman . dealt with Chris Roberick the last 2 times I have been there he is a great salesman . More

Christian and the whole staff was great to work with! I’ve done business before with Tom Gill and I’ve always had positive results! I’ve done business before with Tom Gill and I’ve always had positive results! More

I'm so happy happy Valentine's day to me 8 have a new car yes thanks to Ryan he did his 1 an 2 for me an my family yes thanks to Ryan he did his 1 an 2 for me an my family More

Friendly, helpful! Ryan Popp worked very hard to get us in a vehicle! I would highly recommend him to all my friends and family! Thanks to all that helped me through th Ryan Popp worked very hard to get us in a vehicle! I would highly recommend him to all my friends and family! Thanks to all that helped me through this process! More

Jessika and Christian made the process of buying our Suburban very easy and answered any questions I had. Suburban very easy and answered any questions I had. More

Buying a car from Tom Gill Chevrolet has been a fabulous experience. Ana Garcia was a very knowledgeable sales person with great personality… a good combination! I also like all the perks that go with buyin experience. Ana Garcia was a very knowledgeable sales person with great personality… a good combination! I also like all the perks that go with buying a car from Tom Gill Chevrolet! More

Tyler took great care of me and helped me get into the perfect car in a quick, easy, and painless transaction. I would recommend Tom Gill and Tyler Earls to anyone looking for a car! perfect car in a quick, easy, and painless transaction. I would recommend Tom Gill and Tyler Earls to anyone looking for a car! More

Working with Tom Gill Chevrolet and Macy Stewart was a fantastic experience. Our family highly recommends giving Macy a call for your next car purchase!! fantastic experience. Our family highly recommends giving Macy a call for your next car purchase!! More