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Toyota Direct
Columbus, OH
1,454 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,454 reviews
June 10, 2025
i already wrote one previously, again, again again, again, again, again, again, again again, again again, again, again, again, again again, again More
by elstrohm
Verified CustomerEmployees Worked With
June 10, 2025
Simply the best. Treat you like family. Always put the customer first. Best service in town. Treat you like family. Always put the customer first. Best service in town. More
by jjrodock
June 09, 2025
I’m never again taking my vehicle to this dealer they are negligent and inefficient. negligent and inefficient. More
by germosen401
Employees Worked With
June 09, 2025
Excellent, friendly, courteous, and fast service. Da, da, da, da, da that’s all folks! Da, da, da, da, da that’s all folks! More
by villaoaks
Employees Worked With
June 09, 2025
No pressure sales pitch from Ron Susi. Perfect followup. Great negotiation and deal. Thanks you. Perfect followup. Great negotiation and deal. Thanks you. More
by rose14
June 09, 2025
Russel was great to work with and knowledgeable about the vehicle I was interested in and the features and operation of it. MY 3rd vehicle with Russel vehicle I was interested in and the features and operation of it. MY 3rd vehicle with Russel More
by kliser
Employees Worked With
June 07, 2025
Chris Grossman has been my service advisor for 11 years. I can always depend on him for good advice about our 2 Toyotas! I can always depend on him for good advice about our 2 Toyotas! More
by rlt.mbt1952
Employees Worked With
June 07, 2025
John got me checked in easy peasy and kept me updated while my car was in for an oil change. This is the 2nd time I've worked with him, so I grabbed his card for future appointments. Always great service while my car was in for an oil change. This is the 2nd time I've worked with him, so I grabbed his card for future appointments. Always great service here! More
by rsixis
Employees Worked With
June 07, 2025
Carlos was friendly and helpful. Overall I thought the service was good, but I think they low-balled me on the trade-in. I should have expected that. Overall I thought the service was good, but I think they low-balled me on the trade-in. I should have expected that. More
by jack.vankeuls
