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Toyota Direct

Columbus, OH

4.2
1,454 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,454 reviews

June 10, 2025

i already wrote one previously, again, again again, again, again, again, again, again again, again More

by elstrohm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Simply the best. Treat you like family. Always put the customer first. Best service in town. More

by jjrodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

I’m never again taking my vehicle to this dealer they are negligent and inefficient. More

by germosen401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Lyn Ronk
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Excellent, friendly, courteous, and fast service. Da, da, da, da, da that’s all folks! More

by villaoaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

No pressure sales pitch from Ron Susi. Perfect followup. Great negotiation and deal. Thanks you. More

by rose14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Susi
June 09, 2025

Russel was great to work with and knowledgeable about the vehicle I was interested in and the features and operation of it. MY 3rd vehicle with Russel More

by kliser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Doddroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Charles Hessel provided impeccable service for two consecutive days. He was a pleasure to work with. I'll be back! More

by ljboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hessel
June 07, 2025

Chris Grossman has been my service advisor for 11 years. I can always depend on him for good advice about our 2 Toyotas! More

by rlt.mbt1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

John got me checked in easy peasy and kept me updated while my car was in for an oil change. This is the 2nd time I've worked with him, so I grabbed his card for future appointments. Always great service More

by rsixis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Carlos was friendly and helpful. Overall I thought the service was good, but I think they low-balled me on the trade-in. I should have expected that. More

by jack.vankeuls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cochems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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