
Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I received kind Excellent professional and fast service from lacy in the service department on saturday from lacy in the service department on saturday More
I didn't get the news I wanted about my car but Maggie was super friendly and professional. was super friendly and professional. More
Customer representatives are always very helpful. Explain well what will be required and keep you up to date. Explain well what will be required and keep you up to date. More
This is my fifth car my family both at Toyota Direct. I had excellent experience good customer service This time I deal with Basha very nice young man with good experience I had excellent experience good customer service This time I deal with Basha very nice young man with good experience More
Where is the replacement battery for my Camry Hybrid? This is my second week waiting for it. This is my second week waiting for it. More
I have been taking my cars to Toyota Direct for decades. In particular, the service department, which has expanded greatly since the pandemic. Their staff is superb and always polite and helpful. The only r In particular, the service department, which has expanded greatly since the pandemic. Their staff is superb and always polite and helpful. The only reason I don't give a 5 star rating is that the cost has quadrupled in the last 2-3 years. More
Everything went on smoothly. Finance department was good and straightforward. Derrick was good. The price was reasonable Finance department was good and straightforward. Derrick was good. The price was reasonable More
I was charged $190 just to have a technician look at my window. It would have been nice to know that I was going to be charged that right away. The service guy came back to me and told me to replace the window. It would have been nice to know that I was going to be charged that right away. The service guy came back to me and told me to replace the window blind in the back, that part alone would cost $791. I told him no I don't want that so no reason for the technician to view. I left still paying $190. More
Always dependable, trustyworthy. They do not try to over sell you on service. Extremely satisfied They do not try to over sell you on service. Extremely satisfied More
I came in for diagnostics. Worst experience. I advise everyone to go elsewhere to avoid any inconvenience. Worst experience. I advise everyone to go elsewhere to avoid any inconvenience. More