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Toyota Direct
Columbus, OH
2,214 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,214 reviews
March 09, 2026
Chis is always wonderful to work with. I did leave TD for a few years, but now I'm back and happy to have Chris taking care of my Camry. Thank you for getting me in and out quickly on a Sa I did leave TD for a few years, but now I'm back and happy to have Chris taking care of my Camry. Thank you for getting me in and out quickly on a Saturday morning.. :) More
by KimG
Verified Customer
March 09, 2026
As always, Mr. Deppen was polite and professional with respect to my vehicle's service. The work performed was also excellent. Deppen was polite and professional with respect to my vehicle's service. The work performed was also excellent. More
by crinehart1
Employees Worked With
March 09, 2026
Confusion, miscommunication, some sales people with multiple customers some with none. Slow process. Did very well with title/tag transfer multiple customers some with none. Slow process. Did very well with title/tag transfer More
by destroyer3570
March 08, 2026
Margaret Arnold welcomed and greeted me well. From an overall standpoint, the service was very good. From an overall standpoint, the service was very good. More
by nesta32_35
Employees Worked With
March 08, 2026
The service staff was kind ,helpful and fast. They explained everything being done in a clear manner. They explained everything being done in a clear manner. More
by marple6603
Employees Worked With
March 07, 2026
I appreciated the thoroughness and attention to detail by Larissa and her team, and her recognition of my longstanding passion for this brand, and my maintenance history. I’m following up with Toyota on so Larissa and her team, and her recognition of my longstanding passion for this brand, and my maintenance history. I’m following up with Toyota on some additional work that is needed on my car. More
by susie327
Employees Worked With
Larissa (Lacy) Sanker
March 07, 2026
I liked that the salesman there were not constantly following me and let me walk around and look at the inventory on the lot. He then came back after that too see what he could help me with or answer a following me and let me walk around and look at the inventory on the lot. He then came back after that too see what he could help me with or answer any questions I had at the time. More
by kmnoel7
Employees Worked With
I don’t remember my salesman. I know where his desk was where I could see the t.v. and your drink bar.
March 06, 2026
They will scam you and do services that doesn’t needs to be done. They will make it seem like it’s important to do it right away when you don’t need to be done. They will make it seem like it’s important to do it right away when you don’t need to More
by abubakar.614
Employees Worked With
March 06, 2026
They made purchasing our new car very easy and painless. Thank you i hope our relationship continues to only get better Thank you i hope our relationship continues to only get better More
by sparky683
March 06, 2026
The mechanic found the problem and got it fixed quickly. The service team was kind and helpful The service team was kind and helpful More
by kharzaih
Employees Worked With
