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Toyota Direct
Columbus, OH
1,452 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,452 reviews
March 15, 2025
The staff person was friendly, courteous and respectful. Taking time to walk me to my car added a nice touch. Taking time to walk me to my car added a nice touch. More
by sewilliams2
Verified CustomerEmployees Worked With
March 14, 2025
Toyota direct may not always be the cheapest but I don’t have to worry if something was done right. Whoever there has been an issue they have always resolved it quickly. have to worry if something was done right. Whoever there has been an issue they have always resolved it quickly. More
by taylor.r.redecker
March 14, 2025
Efficient and fast. No problems. Everything was fine. I have no more to say at this point. No problems. Everything was fine. I have no more to say at this point. More
by alrothpiano
Employees Worked With
March 13, 2025
The service was fine. However, the verbal quote of the service ahead of time was not accurate—I was quoted $410, but the exact service quoted ended up being billed at $587 However, the verbal quote of the service ahead of time was not accurate—I was quoted $410, but the exact service quoted ended up being billed at $587. Plus, my first call to get a quote on the service call was never returned. Ten days later, I called again and finally got someone to call me back later in the day with the quote that was not correct and not honored. More
by ross_a
Employees Worked With
March 13, 2025
Awesome services delivered by all employees at the Toyota direct location off Hamilton Rd. I will definitely visit again. direct location off Hamilton Rd. I will definitely visit again. More
by chadenewman19
March 12, 2025
Jeremy explained everything throughly , the dealership was clean, overall a great experience as always here was clean, overall a great experience as always here More
by todd.abens
Employees Worked With
March 12, 2025
This is second car I’ve bought off of him. He is great salesman thank u for keeping him around He is great salesman thank u for keeping him around More
by stevespires69
March 11, 2025
I was greeted as soon as I pulled up to Toyota. I had an appointment with Taye and was seated while he was located. Taye helped me with my car choice and kept me informed at every step, I had an appointment with Taye and was seated while he was located. Taye helped me with my car choice and kept me informed at every step, More
by llburge
Employees Worked With
Taye Darwish
March 11, 2025
Great experience. Great facilities and people. I am a life long customer and 100% endorse them. Great facilities and people. I am a life long customer and 100% endorse them. More
by jjrodock
Employees Worked With
