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Toyota Direct

Columbus, OH

4.2
1,458 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,458 reviews

March 17, 2025

Wonderful service department and advisors. I would highly recommend this service department and will certainly be back again. More

by mehran_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

everything was great. I like the new video that were sent to me. They communicated very well throughout the process. More

by felisha.griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Canfora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

The associate and manager were able to meet my budget plan. I purchased a brand new Rav4 with 0 mile. More

by Ahmed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Wiley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Amin Abdiaziz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinton
March 16, 2025

Everything is awesome just the lady staff wasn’t friendly she was fine but not totally More

by korbaj2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana santos
March 16, 2025

Maggie is always the best. Takes great care of me every time. Ensures all needs are met and my car is well taken care of. More

by jessb1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

Love Johnathon, service manager and the tech that serviced my 2012 tundra, awesome experience recently More

by kendrickandsons
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnaton
March 15, 2025

The staff person was friendly, courteous and respectful. Taking time to walk me to my car added a nice touch. More

by sewilliams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Toyota direct may not always be the cheapest but I don’t have to worry if something was done right. Whoever there has been an issue they have always resolved it quickly. More

by taylor.r.redecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic Edgell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Efficient and fast. No problems. Everything was fine. I have no more to say at this point. More

by alrothpiano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Great service except for cost! ! Pricy!!! Bob is great! Bagel was good! Coffee great also! More

by linkreuter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob in service
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