Toyota Direct

We aren’t happy to take care my car my tire get light on the sensor oil change isn’t off and they are not change oil change next appointment tag number when I go back nothing change they put wrong tag n the sensor oil change isn’t off and they are not change oil change next appointment tag number when I go back nothing change they put wrong tag number they said no manager right now More

I’m giving this service one star solely because of the pricing—$100 for a simple plate change is outrageous. I want to be clear: my service advisor was professional and courteous, and I don’t place any bl pricing—$100 for a simple plate change is outrageous. I want to be clear: my service advisor was professional and courteous, and I don’t place any blame on him. However, I wasn’t given a quote before the work began, and that’s a problem. The task took about 15 minutes, and yet I was charged $100 in labor. I had to negotiate to get the price reduced, but even then, I felt this service should have either been free or at least reasonably priced. Especially frustrating is that a customer service representative previously told me it would be free. As someone who comes in frequently for service, this experience was disappointing. Toyota, you really need to reevaluate your pricing structure for minor tasks like this. More

Everything was very friendly and straightforward. I will definitely bring my vehicle here for services beyond the very basic. I will definitely bring my vehicle here for services beyond the very basic. More

I was waited on right away. I went to Toyota west and was ignored for 45 minutes They listed 11 Siennas in stock and only had two and they said those were already sold I went to Toyota west and was ignored for 45 minutes They listed 11 Siennas in stock and only had two and they said those were already sold More

Not good experience. Will never go there again. Not interest to sell maintenance packages and extended warranty packages. Financial manager not interested and they did no Will never go there again. Not interest to sell maintenance packages and extended warranty packages. Financial manager not interested and they did not explain anything to us More

With service done he just hold my keys and make me wait for 3 hour. I had appointment and didn’t get out till 3 hour. It just west my time and I had to cancel other important stuff due to just not letting for 3 hour. I had appointment and didn’t get out till 3 hour. It just west my time and I had to cancel other important stuff due to just not letting me go when the service was done with the car.. More

They are the best. Always makes me feel like I am family. Best customer service. Always makes me feel like I am family. Best customer service. More

I have always had a positive experience with Toyota Direct for probably 20 years and when it comes to cars and repairs I would not go anywhere else. We have bought several Siennas from Toyota Direct, Direct for probably 20 years and when it comes to cars and repairs I would not go anywhere else. We have bought several Siennas from Toyota Direct, our son a Tacoma and our grandson a Camary all from Perry Shing. Justin has taken care of our repair needs with fantastic knowledge and kindness. Toyota Direct is the BEST!! More

Quick efficient and courteous were the key characteristics of my service appointment with Toyota direct setvice characteristics of my service appointment with Toyota direct setvice More

Issue corrected in less than 5 minutes. Cabin filter was replaced but did not seat properly and was making a whistling noise. Cabin filter was replaced but did not seat properly and was making a whistling noise. More