Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Toyota Direct

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.2
2,201 Reviews
Contact Dealership

4248 Morse Rd

Columbus, OH

43230

Directions

By Type

Showing 2,201 reviews

April 30, 2026

The tech could not adjust the steering wheel straight as it was , after wheel alignment. It is annoying while behind the wheel. I do not recommend for wheel alignment if your vehicle does not pull either to More

by thach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Culver
Report | Print
April 30, 2026

I appreciate all that this dealership provides. I have purchased 3 cars through them and have had them serviced here as well. More

by rdeconnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck (Charles)
Report | Print
April 29, 2026

The service setup is very nice, clean, and well kept. All the staff are very courteous. I'm happy with my experience there. More

by dustinshs
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 29, 2026

Parris was amazing. Very kind and professional. He took care of me and made me feel like I was important despite being at 99,000 miles. They did not fill my fluids. My a More

by a.rehl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parris Hampton (started with h)
Report | Print
April 27, 2026

Great customer service, well helpful. In and out without scheduling an appointment.Thankful for my Toyota rep and technicians More

by nthny.clftn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
April 27, 2026

What Others Say Excellent service, timely, courteous, friendly environment, relaxing, nice people at the front desk, More

by dlstemen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parris
Report | Print
April 27, 2026

The team there was helpful, knowledgeable, and pretty quick with my service. I always leave Toyota Direct with a positive experience. More

by apwalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 27, 2026

Lack of communication. Never answered phone. Incomplete work, they didn’t even put my car back together completely More

by chris_such
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isatou Jahateh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Report | Print
April 27, 2026

Good tire service. But the tpms installation quote is too much. Dealer service needs to compare the outside price as well. More

by sureshshivam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Grossman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 25, 2026

Excellent service, timely, courteous, friendly environment, relaxing, nice people at the front desk, and with great coffee and chocolate drink. More

by mdornoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
6
7
8
...
221