Toyota Direct

Service experience was Courteous, quick, efficient experience. Overall good job completed promptly and efficiently. Thanks . experience. Overall good job completed promptly and efficiently. Thanks . More

Carlos was easy to work with and very focus on the customer. Very appreciative for his efforts to get the cars I wanted. customer. Very appreciative for his efforts to get the cars I wanted. More

When we arrived me and my wife, we saw Schneider at the door and he gave us a very warm welcome. He leaded us to his office and he took care of us. He was very professional. door and he gave us a very warm welcome. He leaded us to his office and he took care of us. He was very professional. More

I was in the market for a new Tacoma, and the experience at Toyota Direct was excellent from start to finish. Noell and Islam were prompt, professional, and very informative about the different options—neve at Toyota Direct was excellent from start to finish. Noell and Islam were prompt, professional, and very informative about the different options—never any pressure, just helpful guidance. Dee stepped in to assist with the financial discussion and was fair to both the dealership and me. Overall, I couldn’t be happier with the outcome, and I’m now a proud owner of a new Tacoma. Highly recommend Noell, Islam, and Dee at Toyota Direct! More

The Service Representative was great. However, the day after I got home, the car would not start. I got a boost. The battery was dead. I thought this was included in the multi-point c However, the day after I got home, the car would not start. I got a boost. The battery was dead. I thought this was included in the multi-point check with oil change. Secondly and most importantly I found a lug nut from my right front wheel lying in my driveway. There should be some quality control when tires are rotated. How could a lug nut be so loosely placed on the wheel without being tightened. This could be dangerous. I believe I will be going to Tansky or a local mechanic next time. That's too bad. I have had such great service from Toyota Direct. More

Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar even has slushies, popcorn and hot buttered bagels.Everyone is happy waiting for their vehicle because it is almost like relaxing in your own living room while you wait on your car. People want to tag along when I get my oil changed because of the snack bar and showroom display. More

Dealership is good. Everything’s looks clean and nice but waiting for it is too long. They say wait for one hour. It takes more than two hours. Everything’s looks clean and nice but waiting for it is too long. They say wait for one hour. It takes more than two hours. More

As always my service advisor was polite and professional. I used the shuttle, and the driver was great. Thanks. I used the shuttle, and the driver was great. Thanks. More

Good service. No complaints. Thank you Toyota. It was a bit far from my location. But worth the travel. No complaints. Thank you Toyota. It was a bit far from my location. But worth the travel. More