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Toyota Direct
Columbus, OH
2,562 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,563 reviews
October 22, 2025
They are willing to assist, answering questions without attitudes, always having smiles, make wise suggestion attitudes, always having smiles, make wise suggestion More
by charahall
Verified CustomerEmployees Worked With
October 22, 2025
Clean and spacious facility. People-friendly staff. Very up-to-date with systems and knowledge People-friendly staff. Very up-to-date with systems and knowledge More
by jjroddy6
Employees Worked With
October 22, 2025
Purchased last 4 vehicles from Toyota direct, excellent sales staff, fair deals, and great service. sales staff, fair deals, and great service. More
by lahutson
Employees Worked With
October 22, 2025
I wanted to take a moment to express my sincere gratitude for the outstanding service and support I received from your team. My new car has truly exceeded my expectations, and I couldn’t be happier gratitude for the outstanding service and support I received from your team. My new car has truly exceeded my expectations, and I couldn’t be happier. Thank you for making this experience so memorable! More
by qusaitomizi
October 22, 2025
Great experience with toyota direct and with my toyota grand highlander, it is simply wonderful grand highlander, it is simply wonderful More
by adekunlegaruba4u
Employees Worked With
October 21, 2025
Good service. I have 105000 mi. Toyota Drict keeps my Highlander going and going. Thanks. I have 105000 mi. Toyota Drict keeps my Highlander going and going. Thanks. More
by dbacree
October 20, 2025
Service was straight forward and easy. I was able to work on my laptop in the lobby area while waiting. Excellent customer service! I was able to work on my laptop in the lobby area while waiting. Excellent customer service! More
by megdick
Employees Worked With
October 20, 2025
Good, reliable and trusted service with friendly and knowledgeable staff. Clean and accommodating waiting room with drinks and snacks. I have always got my car serviced regularly at Toyota Direct since knowledgeable staff. Clean and accommodating waiting room with drinks and snacks. I have always got my car serviced regularly at Toyota Direct since my purchase 10 years ago. More
by sschroe
Employees Worked With
October 20, 2025
Parris Hampton is was an excellent service representative. He provided me with excellent service. His quote for my service was right on target. representative. He provided me with excellent service. His quote for my service was right on target. More
by judithbrown690
Employees Worked With
Parris Hampton
