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Toyota Direct

Columbus, OH

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Employees
Reviews
Vehicles
4.2
1,919 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,919 reviews

January 28, 2025

Delivered as promised. Clean, friendly, and pain free buying experience. I would buy here again. More

by jeremyclune12
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadi Hamid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 27, 2025

Great agents who are informed, friendly,knowledgeable and willing to help with attention to detail. More

by bitambui
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 27, 2025

Great job very nice staff love the new waiting room gave good feedback on our vehicle More

by evangelistpbyrd1
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 27, 2025

Great service. They fixed the problem quickly and w as s bam o the road quickly. Thank you sir More

by bigoe2
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Randy deppen
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January 25, 2025

Very personable and great at his job. Still wish you all details cars at good rates More

by jessicaburns338
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 24, 2025

Both people were really curious, the staff there is second to none, and they got me in and out in a timely manner More

by DB
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 24, 2025

For a normally scheduled service and a check engine light, they kept my car for four days. The delay was caused due to the computer not being able to connect with the car, thus not diagnosing the probl More

by smhikida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 23, 2025

Did what they said they would do and follow thru with their promises.. Process was very fast. More

by gail_hounshell
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Walden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Islam Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 23, 2025

Poor customer service received, I had a very bad experience for purchasing a vehicle and also taking my vehicle to their service department. More

by nanaarhin55
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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January 23, 2025

Chris Grossman makes sure the service is thorough, reasonable and as fast as possible. He keeps me coming back. More

by lmorgan1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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