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Toyota Direct
Columbus, OH
2,158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,158 reviews
March 01, 2025
He did an excellent job answering my questions and fixing my problem. He is a very good member of a very well organized shop. my problem. He is a very good member of a very well organized shop. More
by epollyea
Verified Customer
March 01, 2025
The facility was clean and the staff was friendly and helpful. My appointment was timely. helpful. My appointment was timely. More
by josselynbennett
Employees Worked With
February 28, 2025
I was very impressed by the service, dealership and service advisor. Toyota Direct was professional, clean, polite, fast and impressive. service advisor. Toyota Direct was professional, clean, polite, fast and impressive. More
by samueljstreng
Employees Worked With
February 28, 2025
Jeremy always does a great job for me. Toyota has always supported me. 5 star always. Keep up the good work. Your loyal customer Doug Kenehan Toyota has always supported me. 5 star always. Keep up the good work. Your loyal customer Doug Kenehan More
by dkenehan
Employees Worked With
February 27, 2025
Organized and tidy place to do business. Operating on time business. Takes good care of their customers. Operating on time business. Takes good care of their customers. More
by mayost13
Employees Worked With
February 27, 2025
It was very great and smooth. Love toyota direct. Only use there services on toyota. Love toyota direct. Only use there services on toyota. More
by yolanda.foster01
Employees Worked With
February 25, 2025
Everyone was a pleasure deal with. I had a nice experience picking out my new truck and I would definitely go back. I had a nice experience picking out my new truck and I would definitely go back. More
by simpsonjeremy622
Employees Worked With
February 25, 2025
The service that I received has never disappointed me. Great service, on time for my appt, very courteous and serviceman attend to all my concerns. The lounge and refreshments seems to nake the time go Great service, on time for my appt, very courteous and serviceman attend to all my concerns. The lounge and refreshments seems to nake the time go by quickly. I have been a customer thru 2 new Rav 4th. I new Highlander and a new Chr [2020). More
by omeliayoung
Employees Worked With
February 25, 2025
Outstanding services, friendly environment and no delays. I will surely recommend their services to other customers. I will surely recommend their services to other customers. More
by jkonika
February 24, 2025
I had to come into the Service Department due to a minor issue from a previous visit. Maggie jumped into action and got the issue resolved very quickly. Great job Maggie!! issue from a previous visit. Maggie jumped into action and got the issue resolved very quickly. Great job Maggie!! More
by jam7682
Employees Worked With
