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Toyota Direct
Columbus, OH
1,930 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 17, 2026
I was greeted very kindly when I dropped of my car for an
oil change and the service was completed in a little over the stated time. 👍🏽
More
by cblackenberry2
Verified Customer
Verified Customer
Employees Worked With
Ronald Susi
January 17, 2026
Poor communication about services.
I asked to assess the health of my tires. It wasn’t discussed at checkout. I assumed it was in my paperwork. I looked over the paperwork later on and
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by steve.beeley
Verified Customer
Verified Customer
Employees Worked With
Unknown
January 17, 2026
Prompt, friendly and courteous service.
I will definitely return here for additional services. Best experience I have had at a service center
More
by laniekearns
Verified Customer
Verified Customer
Employees Worked With
Chuck
Dealership Inventory (1241 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free WiFi
- Drive-In Service
- Express Service
- Free Coffee
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
- free popcorn & filtered water
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Authorized Parts Store
- Rental Car Service Onsite
- Television
- Vending Machines
