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Sales Department
Toyota Direct
Columbus, OH
1,973 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 09, 2026
Always have good service in a timely manner.
Mindy was very good with explaining everything to me and the delivery of my vehicle.
More
by gmaiberger0
Verified Customer
Verified Customer
Employees Worked With
February 06, 2026
This was my first service on my new van, and I was very
pleased with the experience. From the check in till the completion I was impressed and satisfied.
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by drtracyfowler
Verified Customer
Verified Customer
Employees Worked With
Mr. Hensel?
February 06, 2026
Misdiagnosed, broke down immediately, police tow,
transmission failure, $7,000 repair, third week waiting—lost trust.
More
by lovely43230
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (144 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free WiFi
- Drive-In Service
- Express Service
- Free Coffee
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
- free popcorn & filtered water
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Authorized Parts Store
- Rental Car Service Onsite
- Television
- Vending Machines
