Toyota Direct - Service Center

On time, quick, everything seems to be OK. Staff was pleasnat, Waiting room was quiet and comfortable Staff was pleasnat, Waiting room was quiet and comfortable More

THE PROBLEMS THAT I SAID MY CAR HAD, HE SAID IT DID NOT HAVE ANY PROBLEM AND THAT IT WAS FINE. I FELT THAT THAT PERSON ATTITUDE WAS NOT GOOD OR BAD. I FELLT THAT ALL THE THINGS THAT I HAVE SEEN ON MY CAR W HAVE ANY PROBLEM AND THAT IT WAS FINE. I FELT THAT THAT PERSON ATTITUDE WAS NOT GOOD OR BAD. I FELLT THAT ALL THE THINGS THAT I HAVE SEEN ON MY CAR WAS NOT SOMETHING IMPORTED FOR HIM TO CHECK IT OUT AND FIX IT. HE JUST SAID THAT MY CAR HAD NOTHING WRONG WITH IT, JUST BECAUSE THAT WAS MY FIRST CHECK-UP AND THAT I DID NOT HAVE TO PAY HIM. I BELIVE THAT IF IT WAS NOT MY FIRST CHECK-UP HE WOULD HAVE AT LEAST WOULD HAVE PRETENDED OF FIXING IT AND THEN HAVE ME PAY. HE WOULD HAVE BEEN GLADLY SAY THAT HE HAS FIXED THE PROBLEM AND HAVE ME PAY THE MONEY. "DON'T TAKE THIS TO HEART IT JUST THE VIB THAT I GOT WHEN I WAS GETTNG MY CAR BACK." I MEAN I HADE TO GET MY CAR ALL THE FROM THE BACK PARKING LOT, HE DIDN'T EVEN GET MY CAR IN THE FRONT OF THE DOOR. I HADE A CHILD WITH ME AND HE TOOK ME ALL THE WAY TO BACK TO GET MY OUT OF THE PARKING LOT MY SELF. I DIDN'T EVEN KNOW IF THAT'S WHAT HE SHOULD DO OR HAVE DONE. HIS ATTUDE CHANGED AS SOON AS I SAID THAT THIS WAS FIRST CHECK-UP. HE KNOW I DIDN'T HAVE TO PAY FOR MY FIST CHECK-UP. IF I HADE TO PAY I BELIVE IT WOULD HAVE BEEN SOMETHING DIFFERENT. JUST HOP I DON'T HAVE TO GO THROUGH THAT ON MY SECOND CHECK-UP. I BELIVE I WON'T SENSE I WOULD HAVE TO PAY. I DON'T MEAN TO BE ROAD. More

Great service and was helpful in explaining the problem and what was done to correct thr issues. and what was done to correct thr issues. More

The experience was good, even the problem did not solve but the explain to me what can be done but the explain to me what can be done More

Didn't like that my wife got over charged for air filters and cabon filters and pil change $215 way to much and cabon filters and pil change $215 way to much More

no no no no no no no no no no no no no no no no More

Chris is a great service advisor! He was able to get me in and take care of my tire alert quickly so I was able to do the travel I hoped to do. He was able to get me in and take care of my tire alert quickly so I was able to do the travel I hoped to do. More

Great people who do an outstanding job Will never take our Prius anywhere else and when we are ready to buy another Toyota (new or used) this is where we will buy from our Prius anywhere else and when we are ready to buy another Toyota (new or used) this is where we will buy from More

Love my car! ! Thanks for the great experience and good customer service that you Abdi provided!!! ! Thanks for the great experience and good customer service that you Abdi provided!!! More

Mr. Justin Cottone was friendly and professional. He provided me with an estimate of my wait time until my work would be completed, which is a credit to your organization. The service performed on my ve provided me with an estimate of my wait time until my work would be completed, which is a credit to your organization. The service performed on my vehicle was completed within the time frame he quoted me. More