Toyota Direct - Service Center

I took vehicle in for oil change. Needed alignment a bolt broke they had to order no communication on when it arrived I did all the calling. After got vehicle home it was leaking oil Needed alignment a bolt broke they had to order no communication on when it arrived I did all the calling. After got vehicle home it was leaking oil (wasn’t and never have before) turned out to be oil cooler. I truly believe the tech who did oil change damaged it but did not take responsibility and how did you not know it was leaking before I left with vehicle the first time. Had to take back in and part needed ordered and again I did all the communication on asking if part came in and when vehicle would be done. I have purchased all my vehicles from Toyota Direct because I love Perry Singh. Service center not so much. More

GREAT SREVICE! HANDS DOWN ONE OF THE BEST!!! RECOMMEND HIGHLEY!! MINDY SERVICE WRITER WAS EXCELLENT!! HANDS DOWN ONE OF THE BEST!!! RECOMMEND HIGHLEY!! MINDY SERVICE WRITER WAS EXCELLENT!! More

Clifford was great. I needed to be out by a certain time and he made it happen. Actually was ahead of time. He looked out for me and got me a great deal. I needed to be out by a certain time and he made it happen. Actually was ahead of time. He looked out for me and got me a great deal. More

Jake is a pleasant knowledgeable young man. I wish him the best in the future. I wish him the best in the future. More

My advisor Mindy was great! Kept me well informed with the progress and timeframe of the repair!! Kept me well informed with the progress and timeframe of the repair!! More

I take my car to Toyota Direct for service because of my trust in the service representative. I've dealt with Jim Elgin for years and trusted him implicitly, and since his retirement I've been working with trust in the service representative. I've dealt with Jim Elgin for years and trusted him implicitly, and since his retirement I've been working with Clifford Williams and he has my trust. I know his advice will keep my car in its best shape and not gouge my wallet. More

Great agents who are informed, friendly,knowledgeable and willing to help with attention to detail. willing to help with attention to detail. More

Chris Grossman is outstanding! He and his team are consistently excellent! I trust him and his very helpful guidance through these many years. He and his team are consistently excellent! I trust him and his very helpful guidance through these many years. More

Great job very nice staff love the new waiting room gave good feedback on our vehicle good feedback on our vehicle More

Great service. They fixed the problem quickly and w as s bam o the road quickly. Thank you sir They fixed the problem quickly and w as s bam o the road quickly. Thank you sir More