Toyota Direct - Service Center

When I bought my RAV4 I didn’t notice there was a dent, I called the dealer couple of times to explain to him ,he’told me he will contact his boss till now I called the dealer couple of times to explain to him ,he’told me he will contact his boss till now More

Told the service writer just wanted an oil change and tire rotation. She still tried to get me fir a tune up and cabin filter. Did not appreciate . tire rotation. She still tried to get me fir a tune up and cabin filter. Did not appreciate . More

I came into Toyota dealership and the gentleman who was helping me out was outstanding Beyond his capability of doing the work and the gentleman's name is Chuck helping me out was outstanding Beyond his capability of doing the work and the gentleman's name is Chuck More

Service guy was very friendly and answered my questions. I had a question about my tire pressure and the mechanic checked tire pressure to verify it was correct. I had a question about my tire pressure and the mechanic checked tire pressure to verify it was correct. More

I already scheduled appt online. I kept getting phone calls to schedule appt. I dont know if computer shows this to let advisor know. I kept getting phone calls to schedule appt. I dont know if computer shows this to let advisor know. More

The waiting are reasonable, because I didn't have a appointment. Thanks Good job to the service people appointment. Thanks Good job to the service people More

It is a very nice dealership with very good people and good customer service skills. good customer service skills. More

Toyota direct is fast and efficient. Had me in and out in only a few hours Had me in and out in only a few hours More

I have trusted Toyota Direct for years. Chris Grossman is Awesome! He does an Amazing Job!! Chris Grossman is Awesome! He does an Amazing Job!! More

I took vehicle in for oil change. Needed alignment a bolt broke they had to order no communication on when it arrived I did all the calling. After got vehicle home it was leaking oil Needed alignment a bolt broke they had to order no communication on when it arrived I did all the calling. After got vehicle home it was leaking oil (wasn’t and never have before) turned out to be oil cooler. I truly believe the tech who did oil change damaged it but did not take responsibility and how did you not know it was leaking before I left with vehicle the first time. Had to take back in and part needed ordered and again I did all the communication on asking if part came in and when vehicle would be done. I have purchased all my vehicles from Toyota Direct because I love Perry Singh. Service center not so much. More