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Toyota Direct - Service Center

Columbus, OH

4.1
850 Reviews

850 Reviews of Toyota Direct - Service Center

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November 11, 2024

Great service! ! I was very pleased with the work performed at Toyota Collision on Morse Road. More

by warren0072003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
November 09, 2024

Service advisor very helpful z no up selling pressure, facilities, including the waiting room with the coffee and other snacks is a nice perk and a nice place to do work in if you need to. Good consistent More

by mikeberryus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Made 4 calls for manager to call back with no return call to date! Paid for diagnostic check to see why car would not start with key fob. Employees had no knowledge that just needed to update Toyota Ap. V More

by tclark40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob in Service
November 08, 2024

Excellent service. I didn't have to wait very long to get service done on my car. More

by heather.baako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Close to where I live. Good access to service. Usually don't have to wait too long. More

by terryj813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know who to put here
November 08, 2024

Charles provided an excellent experience, each and every time during my visits. Highly recommended Toyota Direct for your vehicle needs. More

by ljboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hessel
November 08, 2024

They have great service! It if fast! They always make me feel welcome! Friendly people and I love the popcorn and slushies. Thank you so much! More

by karkeyes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Polite and efficient I enjoyed working with her during this service visit Not sure why you define how many words I have to use More

by marcabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

My only concern is pricing otherwise easy to work with. Very professional and helpful staff More

by andrewchapella
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Very organize and clean and also Fast service and very friendly! Good attitude! Keep up the good work! More

by heiz.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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