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Toyota Direct - Service Center

Columbus, OH

4.1
807 Reviews

807 Reviews of Toyota Direct - Service Center

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September 26, 2024

His Customer service skills were low. He hid my coupon after he took it from me and he said I already trashed it. More

by daneal2031
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

It didn't take long at all probably about 15-20 minutes they did good job More

by redwomen540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Canfora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Quality customer service, very professional and explains invoice in perfect detail. Reps are always welcoming and friendly. More

by tmardister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I bought my car at Toyota Direct and I’ve had them Service my car ever since I bought it. I expect them to be honest and let me know what services are needed on the car More

by rnkanda.walla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Great service whenever I need to go in. Service seems to always be on point and time. More

by mcannon003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Always helpful and always get me in for service in timely manner. Chris is very good at explaining everything about what was done to vehicle. More

by barb2lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

was great, great service, would come back again and again. r r r r r More

by grossmanchris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Friendly, informative, service completed when promised. Pleasant waiting area with snacks and refreshments, well lit and comfortable temperature. More

by buyoutap1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Isatou was very pleasant and helpful. She worked with me very well and I recommend her for promotion. More

by shaaban20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

never on time, rude customer service. not willing to interact with customers. always disappointed. not upfront with costs More

by 15karperk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isatou Jahateh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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