Toyota of Cleveland

They were very helpful and friendly answered all the questions that we had All three employees we were associated with was extremely supportive questions that we had All three employees we were associated with was extremely supportive More

The service was quick and efficient, the price was fair, and the customer service was exceptional! and the customer service was exceptional! More

Our first ever Toyota and first experience with TOYOTA OF CLEVELAND. Sales pressure simply does not exist. Atmosphere is quite informal meaning all the team treats you like a new friend and less like a cli CLEVELAND. Sales pressure simply does not exist. Atmosphere is quite informal meaning all the team treats you like a new friend and less like a client. I found this refreshing. I believe I received an excellent deal and excellent value for my trade. The dealership inventory was very good, especially for a Toyota dealership where, based on demand, some models are difficult to find. This was the only vehicle dealership we visited because their website was up to date and the only nearby dealership that had what we were looking for. Evan Hicks was our salesman and patiently helped me through linking the phone and new App to the new truck...and answering a thousand questions. Evan is also a Toyota owner making his familiarity easy to navigate through the vast Toyota selection. As for the vehicle itself - When I left the dealership, I pulled onto I-75 and glided into traffic. The truck's (TRD Pro) smoothness and ride quality exceeded my expectations. The growl of the tuned exhaust was just icing on the cake. More

Matt Frady was a pleasure to work with and we will definitely send potential buyers to Toyota of Cleveland and to Matt. I was disappointed that our trade in was not valued higher than it was, but it's definitely send potential buyers to Toyota of Cleveland and to Matt. I was disappointed that our trade in was not valued higher than it was, but it's a done deal now. More

I had a great experience purchasing my Jeep Grand Cherokee with Toyota Of Cleveland thank you to Evan Hicks for working so hard to find the perfect fit for our family. Cherokee with Toyota Of Cleveland thank you to Evan Hicks for working so hard to find the perfect fit for our family. More

Highly impressed with everyone at this dealership. Honest, helpful, customer-focused, efficient -- all the things you could ask for when buying a car. Matthew French answered all of our questions and Honest, helpful, customer-focused, efficient -- all the things you could ask for when buying a car. Matthew French answered all of our questions and gave us all the time we needed in order to feel completely satisfied when buying the car. Taylor Alton was informative and truthful when going over the financial options. Mike Covington helped ensure everything that needed to get done with the car was done that day so we didn't have to make two trips. 10/10 dealership with 100/10 employees! More

He was extremely nice and helpful throughout the process of getting a new car. He was truly amazing and such a sweetheart and we will definitely be recommending Toyota of Cleveland to anyone looking for a n of getting a new car. He was truly amazing and such a sweetheart and we will definitely be recommending Toyota of Cleveland to anyone looking for a new car. More

Having an honest dealership is rare, so I'm glad we have Cleveland Toyota here in our area. This is my 2nd vehicle I've purchased through them with Kenny Jones being my repeat salesman. Kenny's knowledge of Cleveland Toyota here in our area. This is my 2nd vehicle I've purchased through them with Kenny Jones being my repeat salesman. Kenny's knowledge of the vehicles, both new and used, are super helpful. With my wife's brand new Rav4 Hybrid last month and now my used 2022 Tundra, he's been very knowledgeable and upfront about everything, and even on the phone he has been super responsive anytime I call. We'll be back for my 2nd daughter's car for sure because we love the reliability and quality of Toyota vehicles and this particular dealership is far superior to the rest. I also want to give a shout out to our finance person Crystal Thompson who is always so thorough and pretty quick with our financing, and just a kind-hearted person in general. The floor managers and service ladies at the front desk who are always kind make a big impression as well, and the other salesmen who never fail to greet us on our way in and always open the doors for my wife and daughters like gentlemen should. A great team to deal with and a pleasure. More

This is an honest business that takes care of their customers. We had an issue after buying a used vehicle, they fixed it and delivered it back to us at no cost. Great buying experience. customers. We had an issue after buying a used vehicle, they fixed it and delivered it back to us at no cost. Great buying experience. More

Michael Dylon was an outstanding salesman, the best we have had! We looked at two very different cars and we loved that he didn’t try to push one over the other. Tyler, the manager was pleasant and made u have had! We looked at two very different cars and we loved that he didn’t try to push one over the other. Tyler, the manager was pleasant and made us feel special (especially when he gave us the fireworks!). We were impressed with Crystal. She was so professional, both when checking our credit and presenting us with different warranty options. Our overall experience was excellent and we have already spread the word to our friends! More