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Toyota of Cleveland

McDonald, TN

5.0
5,264 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,264 reviews

January 05, 2026

Always friendly when you come in. Keep you updated and are considerate of your time More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Toyota of Cleveland responded

Hi Don! We appreciate your shoutout to our team at Toyota of Cleveland! We'll see you next time!

January 04, 2026

Searched high and low to find the vehicle that met the needs that I needed and the price. More

by katreniacarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Toyota of Cleveland responded

Hi Katrenia! Thank you for leaving us this five-star review and kind words about our sales team at Toyota of Cleveland! We'll see you next time!

January 04, 2026

Great staff and an awesome salesman, Josh Howard! We have bought here before and will continue to do business with them in the future. More

by Crctravels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Toyota of Cleveland responded

Hi Crc! Thank you so much for your kind words and repeat business! We're happy to hear that Josh and the rest of our team made your experience a great one. We look forward to serving you again at Toyota of Cleveland!

January 03, 2026

Matt was very helpful. Toyota Cleveland did amazing to get us the payments we needed. More

by schenkenberger90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Toyota of Cleveland responded

Hi Schenken! Thank you for leaving us this five-star review and kind words about Matt from our sales team at Toyota of Cleveland! We'll see you next time!

January 03, 2026

I had a good experience. Staff was very attentive and helped get me in a good vehicle. More

by mta252000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Toyota of Cleveland responded

Hi! Thank you for leaving us this five-star review and kind words about our sales team at Toyota of Cleveland! We'll see you next time!

Jan 05, 2026 -

Toyota of Cleveland responded

Hi! Thank you for leaving us this five-star review and kind words about our sales team at Toyota of Cleveland! We'll see you next time!

January 03, 2026

Had a very good experience and the staff was very kind. The trade they gave for my car was exceptional. More

by evanderlloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Toyota of Cleveland responded

Hi Evan! Thank you for sharing your feedback with us! We agree, our team is truly exceptional and very kind. We're glad you had a positive experience trading in your vehicle at Toyota of Cleveland.

January 02, 2026

The character & integrity of the General Manager, Monte' Burney, drove our initial interest in Toyota oF Cleveland. Upon arrival in search of a new vehicle the atmosphere alone spoke for itself. We talked w More

by Papa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Toyota of Cleveland responded

Hi Papa! Thank you for your kind review of our team here at Toyota of Cleveland, particularly of Monte, Nathan, Justin, and Crystal. It's great to know you felt so well-informed and supported throughout your experience. Congratulations on your Highlander Hybrid! We hope you enjoy the ride, and we look forward to seeing you again. Safe travels!

Jan 06, 2026 -

Papa responded

It was a great pleasure dealing with Toyota of Cleveland. Very glad to join the family. Thank you again

January 01, 2026

We knew we chose the correct dealership the moment we started talking to Alfred. He made this entire experience worth the hour drive, and made sure we left in a car that we loved. He kept us informed eve More

by TNorman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Toyota of Cleveland responded

Thank you so much for your thoughtful review! We're pleased to know you felt well taken care of by Alfred and the team. Enjoy your new car, and we look forward to serving you again in the future! - Toyota of Cleveland

January 01, 2026

Cleveland Toyota did a great job working to find me the perfect Tundra..!! In particular Dustin Shrader my Sales Consultant. Dustin took myself and my bride for a test drive and patently answered a weeks w More

by waltermoore365
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Toyota of Cleveland responded

Walter, congratulations on your new Toyota Tundra! We are thrilled to hear that Dustin went above and beyond to assist you throughout your purchase. Thank you for trusting Toyota of Cleveland with your business.

December 31, 2025

Mr. Gregg was the best only one I prefer to buy from in Cleveland you need a salesman. He’s the guy Rose B. More

by Savannasmom27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Toyota of Cleveland responded

Thank you, Rose! It's awesome you have such confidence in Gregg and our team! We truly appreciate your business and look forward to seeing you again at Toyota of Cleveland.

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