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Toyota of Cleveland

McDonald, TN

5.0
4,906 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,906 reviews

June 26, 2017

Excellent Service!! Paul was very helpful in answering all our questions..just a very nice person..everything went smoothly!! Love our new Corolla!! Would do business aga More

by Telisa88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Caesar, Alfred Polk
Jun 26, 2017 -

Toyota of Cleveland responded

Thank you for the kind words, we look forward to working with you again!

June 26, 2017

The Best ever This was one of the best car buying experiences I have ever had. Love Toyato of Cleveland! Paul Caesar is the best salesman I've ever dealt with! More

by Tefanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Caesar
Jun 26, 2017 -

Toyota of Cleveland responded

Thank you for sharing!

June 26, 2017

Paul Caesar Best experience I have ever had dealing with an auto saleman. Paul Caesar was friendly, approachable, and knowledgeable in his job. I would recommend More

by jensen nova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Caesar, Alfred Polk
Jun 26, 2017 -

Toyota of Cleveland responded

Thank you for sharing and for the recommendation!

June 26, 2017

Awesome Experience Had Paul Caesar as my sales rep. He is a great guy! Very entertaining! He was very helpful and informative as well. He works very hard and does his be More

by Colby89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Caesar
Jun 26, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the 5-star review!

June 26, 2017

Very accommodating The internet sales dept was the first contact. Very nice and responsive. Haggled over the price even though it was already a good deal ( I like negoti More

by Christopher Haney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brystal Crisp, Preston White
Jun 26, 2017 -

Toyota of Cleveland responded

Thanks Christopher for the kind words and for sharing your experience!

June 26, 2017

Excellent Service My husband and I had been looking off and on for a nice, used SUV. We ended up at Toyota of Cleveland pretty late in the evening on a Saturday. Just More

by Cryswalk03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justice Hall
Jun 26, 2017 -

Toyota of Cleveland responded

Thank you for sharing your experience and for giving us an opportunity!

June 24, 2017

Quick, convenient, and professional Got to dealership at 830 and drove away by 10:30am. I told Thebron that I needed to be gone by 11:00am and he made it happen. Fantastic F&I experien More

by Shale1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy who helped with the trade in valuation was on point as well., Thebron Stanley
Jun 26, 2017 -

Toyota of Cleveland responded

Thank you for the recommendation and the 5-star review!

June 24, 2017

Excellent overall service My first ever new automobile purchase and the staff at Toyota of Cleveland treated me much better than I anticipated. My personal salesperson Thebron More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Polk, Thebron Stanley, Katie Blair, Phillip Hill, Charles Neff
Jun 26, 2017 -

Toyota of Cleveland responded

Thank you John for sharing your experience and the kind words!

June 24, 2017

Excellent service! My salseman Jimmy did a great job along with the sales manager and finance team. They We're not pushy at all and went out of the way to fix a few item More

by Jessnovak77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Polk, Shaq Daniel, Jimmy Duong
Jun 26, 2017 -

Toyota of Cleveland responded

Thank you for the 5-star review!

June 23, 2017

Terrific Car Buying Experience! My salesman was Gregg Bain. Gregg was a top notch salesman! He provided us with excellent customer service and he went out of his way to make sure we More

by briar6900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and for sharing your experience!

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