Toyota of Cleveland

No pressure Excellent salesperson, very friendly and made us comfortable and it was like we had known him for years. Process was easy and relatively quick with co Excellent salesperson, very friendly and made us comfortable and it was like we had known him for years. Process was easy and relatively quick with complete disclosure of all information More

Pleasant days Spent two days there before deciding and never felt any pressure. Vimal and Shaq were most congenial and accommodating. They responded to our inqu Spent two days there before deciding and never felt any pressure. Vimal and Shaq were most congenial and accommodating. They responded to our inquiries clearly.. More

Tacoma TRD Pro Purchase Joey was great to work with. He was available when needed and was knowledgeable on the vehicle of my choice. I ask him to work with me by text while I Joey was great to work with. He was available when needed and was knowledgeable on the vehicle of my choice. I ask him to work with me by text while I was traveling at work to keep me informed on my purchase progress. He completely followed my direction, respected my needs and closed the deal quickly once I determined I was purchasing the truck. I'm a hard person to sell a vehicle to and I have specific expectations in terms of how I want the process to flow. Most car salespersons can't please me as the don't follow my request, Joey followed them without question. I recommend if your in the market for a Toyota that you walk in Toyota if Cleveland Tennessee and ask for Joey Abdullah. Internet sales advisor Katie Blair was also instrumental in my purchase as she kept her promise to call me if such a rare vehicle became available. Without her follow up I would have never known the truck was available. More

This is where to go!!! Called about sell and lease. Best group of people I have ever worked with at Toyota. On top of questions, quick to answer, very helpful about our desi Called about sell and lease. Best group of people I have ever worked with at Toyota. On top of questions, quick to answer, very helpful about our desires for a car. They reviewed our car and explained the sell so we could know everything necessary for a lease. We were shown all the new extras, let us both drive the car up and down hills ( we live on a mountain) so we could get the feel of this car. My 11 year old car had had really good work when needed and we liked everyone we had to go to, so when it came time to get a new car, there was no where else we would have gone. Toyota of Cleveland is The Best, hands down!!! Ivey is extra incredible!!!!!! Peggy and Jim 25665 More

Courteous Service Staff The service staff are very courteous and make sure that you are pleased with your experience. They are respectful of your time. The waiting area is c The service staff are very courteous and make sure that you are pleased with your experience. They are respectful of your time. The waiting area is clean and comfortable. More

Good service all around. From checking in to checking out ... Fast, personable, informative, and friendly service. I would definitely recommend Toyota of Cleveland's service d From checking in to checking out ... Fast, personable, informative, and friendly service. I would definitely recommend Toyota of Cleveland's service department to anyone in the area. More

Pleasant Used Car Purchase Vimal Roy is an outstanding sales associate. He, along with, Phil and Alfred, were extremely friendly and accommodating. Toyota of Cleveland is defi Vimal Roy is an outstanding sales associate. He, along with, Phil and Alfred, were extremely friendly and accommodating. Toyota of Cleveland is definitely all about the customer! More

Had 2 recall items done. I am very impressed with Toyota of Cleveland's Service Department. It is clean, organized, plenty of seating and has nice clean restrooms (2 of the to I am very impressed with Toyota of Cleveland's Service Department. It is clean, organized, plenty of seating and has nice clean restrooms (2 of the toilets wouldn't stop flushing). They offer water, soda, coffee (and other hot drinks) and popcorn while you wait. Phillip from the sales department saw me sitting there for a long time (3 1/2 hrs) and asked if I needed anything. He was really nice. I found out there is a car wash you can drive your car through on your way out (or he said one of the service department guys could do it for me). It is on the opposite side of the bldg. from the service department - you don't need a code, just drive up until the machine starts and put your car in neutral. It is great they offer free Wi-Fi. I have a suggestion - have computers on the counter by the refreshments for customer to use (so they don't use up the battery on their cell phone). More

Great Experience We've lived in Cleveland, TN all our lives, and have always shopped out of town for cars. We've never been able to deal with our local car dealership We've lived in Cleveland, TN all our lives, and have always shopped out of town for cars. We've never been able to deal with our local car dealerships. We were looking specifically for a gently used 2015 BMW X5 and had been shopping in Atlanta. On our way back we contacted Toyota of Cleveland and they invited us in to check out the one they had on their lot. Tommy Shackleford greeted us and allowed us to test drive. Needless to say their customer service was Exceptional, and very professional. We drove home in our first in 35 years Cleveland purchased vehicle. I would definitely recommend Toyota of Cleveland for your car shopping needs. ASK FOR TOMMY!! More

AWESOME! Walked in the door and was greeted by so many salesman! They were very friendly and so efficient. They did not give up. They were determined to make s Walked in the door and was greeted by so many salesman! They were very friendly and so efficient. They did not give up. They were determined to make sure that I did not leave there without a vehicle and I loved ringing that bell! I was there to help my son get a vehicle. I was hesitant that it wasn't going to happen because we are a single parent household with limited income and resources, but GOD is good! He walked out of there with a vehicle in his name only with help of a down payment from me, but the end result that I wanted accomplished was that the vehicle is in his name only! More