Toyota of Cleveland

Outstanding Dealer My sales man was Thebron Stanley, he is outstanding! Thebron went over the vehicle 2017 Sienna in great detail. He is very caring and wants his My sales man was Thebron Stanley, he is outstanding! Thebron went over the vehicle 2017 Sienna in great detail. He is very caring and wants his customer to have a great visit at Toyota of Cleveland! I would definitely recommend him to anyone who wants a Toyota.. I also dealt with Shaq Daniel a sales manager and he also did a outstanding job. You could easily see the employees of Toyota of Cleveland really care about there customers. Zane also did a great job in finance. More

Beyond Satisfied Our entire experience from the time we met our salesperson from the time we drove off the lot was completely pleasant. The salesperson was knowledgeab Our entire experience from the time we met our salesperson from the time we drove off the lot was completely pleasant. The salesperson was knowledgeable, helpful, and kind. The finance manager worked with us to arrive at the perfect leasing option. Both were a pleasure to do business with. We felt that we found the exact car to fit our needs and was happy that it was also loaded! We will definitely do business again with this dealership. More

Excellent customer support!! The sales staff was very accommodating. Very pleased with my sales experience, the sales staff exceeded my expectations, courteous and friendly. Pr The sales staff was very accommodating. Very pleased with my sales experience, the sales staff exceeded my expectations, courteous and friendly. Prompt with my appointment times. Will definitely recommend Toyota of Cleveland! More

Buying New Car I have always driven Toyota's they make a car the last one I had for 15 years. Toyota makes a great products and wouldn't go any where else I have always driven Toyota's they make a car the last one I had for 15 years. Toyota makes a great products and wouldn't go any where else More

Fantastic buying experience! When we walked in we were first struck by how genuinely happy everyone is. They're well-dressed, polite, helpful and professional. Everyone we met h When we walked in we were first struck by how genuinely happy everyone is. They're well-dressed, polite, helpful and professional. Everyone we met had a fun attitude and while there were other customers there, we never felt like our progress was interrupted or slowed. We always felt like we were the top priority. Coming to agreement on price wasn't difficult and felt fully transparent and fair. Our kids had a great time as well, everyone was patient with them and believe me that's saying something! More

Early bird got an awesome Rav4! Had a great experience with Don Roberts. He's like a kid in a candy store but with cars! His enthusiasm for cars, his knowledge in comparing vehicles Had a great experience with Don Roberts. He's like a kid in a candy store but with cars! His enthusiasm for cars, his knowledge in comparing vehicles and his communication provided excellent customer service. I told him what we were looking for, he gave me options over the phone and via text to keep me up to date because we live 45 minutes away. We were blessed that he called us about a trade-in literally within minutes knowing they were going to be taking it in. I arrived literally moments before another perspective buyer for the same vehicle and ended up getting a great purchase! I had visited over half a dozen other dealerships all over Chattanooga and did not receive the enthusiasm, etiquette or follow up like I did from Don. Thanks Don we'll be seeing you again! More

Scheduled car maintenance Scheduled vehicle maintenance took about an hour. Enjoyed complementary soda and popcorn and connected to Toyota's WiFi to surf the internet while wai Scheduled vehicle maintenance took about an hour. Enjoyed complementary soda and popcorn and connected to Toyota's WiFi to surf the internet while waiting. Friendly personnel and atmosphere. More

Just looking not ready to buy This was my 1st stop to "just looking", "not ready to buy" . I was meet by Don Roberts who was very polite & listened to me repeat, I was just looki This was my 1st stop to "just looking", "not ready to buy" . I was meet by Don Roberts who was very polite & listened to me repeat, I was just looking. He showed me a 2014 Honda CRV. I really liked the car but I had in mind what I wanted my payments to be and this was more than I wanted to spend. They worked really hard to make things work out for me......they went the extra mile. I had a GREAT experience in car buying. More