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Toyota of Cleveland

McDonald, TN

5.0
5,069 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,069 reviews

May 18, 2017

Making Car Sales Great Again! Vimal and the staff at Toyota of Cleveland made my car buying experience great again. They didn't pressure me and were willing to let me walk away to More

by Tucker M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vimal Roy, Phillip Hill, Andy Cubberley
May 20, 2017 -

Toyota of Cleveland responded

Thank you Tucker for the kind words and the 5-star review!

May 18, 2017

Oil Change Performed On Time No hassle in getting an oil change. Made an appointment & service was performed in a timely manner. No issues were encountered. Great service as alway More

by CharlieS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary McClure
May 20, 2017 -

Toyota of Cleveland responded

Thank you Charlie for the sharing your experience and your loyalty to Toyota of Cleveland!

May 18, 2017

Great Staff The sales and back office staff are great! I had a wonderful experience with Vimal and Phil. I negotiated the deal via phone and text (I live 3 hours More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brystal Crisp, Vimal Roy, Phillip Hill
May 20, 2017 -

Toyota of Cleveland responded

Thank you Max for sharing your experience and for giving us an opportunity!

May 16, 2017

Toyota Sales Review The service at Toyota of Cleveland was superb. We purchased the car in a very reasonable time frame and had the car shipped to us reasonably as well. More

by Samuel Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deliclia Rivers-Penn
May 16, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the recommendations!

May 16, 2017

Fast friendly service I bought a used truck. Brandon moon was a very personable salesman who helped me get the best deal possible. Very friendly guy. This is the second veh More

by Chris32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Moon, Andy Cubberley
May 16, 2017 -

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland and the 5-star review!

May 15, 2017

a surprisingly pleasant car buying experience Vimal did a particularly good job listening to and understanding our needs. He was very knowledgeable about our various options. His focus was complet More

by Very Happy Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vimal Roy
May 16, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the 5-star review!

May 14, 2017

great Joey, Justin and Joshua were great to work with and were so helpful. We really appreciate them We would highly recommend them to our friends and fam More

by Charlotte S Fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Richards
May 15, 2017 -

Toyota of Cleveland responded

Thank you Charlotte for the kind words and for sharing your experience!

May 14, 2017

Really bent over backwards to help Came in yesterday to look at cars and Thebron Stanley worked so hard to help us find the right vehicle. He answered every question and if he couldn't More

by Susan L Kite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thebron Stanley
May 15, 2017 -

Toyota of Cleveland responded

Thank you Susan for the kind words and the 5-star review!

May 13, 2017

great Excellent service center, parts center, and personel in those depts. Used another dealership to purchase mu Tacoma. T O C hard to buy from and trade More

by robertsuits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Murphy
May 15, 2017 -

Toyota of Cleveland responded

Thank you for the kind words about Parts and Service. I would love to know more about your comments about not being able to purchase from the Sales Department so please call me at 423-664-9715 or e-mail me at charlesn@toyotaofcleveland.com. Thanks! Charles Neff

May 12, 2017

Excellent, straight forward, honest people to deal with. We have purchased 8 new vehicles and 5 used vehicles over the last 33 years. This dealership is outstanding - far exceeds any other dealers of any o More

by Billy Baliles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Swafford, Ryan Hughes, Jimmy Duong
May 15, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and your loyalty to Toyota of Cleveland!

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