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Toyota of Cleveland - Service Center

McDonald, TN

4.8
313 Reviews

313 Reviews of Toyota of Cleveland - Service Center

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May 18, 2017

Oil Change Performed On Time No hassle in getting an oil change. Made an appointment & service was performed in a timely manner. No issues were encountered. Great service as alway More

by CharlieS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary McClure
May 20, 2017 -

Toyota of Cleveland responded

Thank you Charlie for the sharing your experience and your loyalty to Toyota of Cleveland!

May 13, 2017

great Excellent service center, parts center, and personel in those depts. Used another dealership to purchase mu Tacoma. T O C hard to buy from and trade More

by robertsuits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Murphy
May 15, 2017 -

Toyota of Cleveland responded

Thank you for the kind words about Parts and Service. I would love to know more about your comments about not being able to purchase from the Sales Department so please call me at 423-664-9715 or e-mail me at charlesn@toyotaofcleveland.com. Thanks! Charles Neff

May 03, 2017

They know and do there Jobs well Weather buying new or having your car serviced both are done well. I have no second thoughts about were all the safety points checked or taking off on More

by Dave#9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Bain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2017 -

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland. I see you weren't able to give us 5-stars so if you would like to contact me (Charles Neff) at 423-664-9715 or e-mail me at charlesn@toyotaofcleveland.com, I would love to talk to you about how we can improve.

May 01, 2017

It feels like family! Came for an oil change and was treated like family. Ended up getting a great deal off the showroom on a Prius. Love it. Even a person. I didn't ge More

by brucejohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Murphy, Tammy Myers, Alfred Polk, Shannon Corken, Shaq Daniel
May 01, 2017 -

Toyota of Cleveland responded

Thank you for the opportunity to help you find the right vehicle and for your loyalty to Toyota of Cleveland.

April 28, 2017

TIRE ROTATION EMPLOYEES THAT WORK AT TOYOTA OF CLEVELAND ARE SO FRIENDLY AND INFORMATIVE. I REALLY APPRECIATE THE NEATNESS AND COMFORT OF CHAIRS, COFFEE, AND OF CO More

by terri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 28, 2017 -

Toyota of Cleveland responded

Thank you for sharing your experience!

April 27, 2017

Maintenance Visit Great A staffer greeted me as I drove into the bay to have our new Prius receive its 5000 mile checkup. I was ushered into a comfortable waiting room, show More

by Gamma
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2017 -

Toyota of Cleveland responded

Thank you for sharing your experience and your loyalty to Toyota of Cleveland!

April 23, 2017

Customer first Your staff is courteous, listens to our needs and explains everything that has been done to our SUV. We could get our vehicle serviced when it was c More

by Clmacy68
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2017 -

Toyota of Cleveland responded

Thank you for sharing your experiences!

April 19, 2017

Service Hello,I am very pleased with the service each time I have had service every one is so helpful,,very professional and nice,thank you. More

by Bblair6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Maradiaga
May 01, 2017 -

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland!

April 15, 2017

The service is always excellent. Zack took care of my service at the Cleveland, TN Toyota. He was friendly, courteous and helpful. This was the first time that he assisted me. More

by Oleda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
April 08, 2017

Service with a smile! Thus dealership truly makes their customers feel wanted and provides excellent service. Free drinks and refreshments are available while you wait in c More

by Joys Silvertuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Corken
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