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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,718 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,718 reviews

August 11, 2026

Fast and comfortable Quicker than expected, nice lounge that I was able to wait in, expected to be there 2 hrs instead only 30 minutes More

by Ramon
Recommend Dealer
Yes
Employees Worked With
HAIDE CAMACHO
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Aug 13, 2026 -

Toyota of Lancaster responded

Thank you for the great review! We’re thrilled to hear that your service was completed much quicker than expected and that you were able to relax comfortably in our lounge while you waited. We’re especially glad to have gotten you back on the road in just 30 minutes instead of the expected two hours! We truly appreciate your business and look forward to seeing you again.

August 11, 2026

Mauricio and Enrique I believe were the ones that helped me out and they were fantastic, friendly and fast More

by cynmartin1391
Recommend Dealer
Yes
Employees Worked With
Mauricio and Enrique I believe they were fantastic, friendly and fast
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Aug 13, 2026 -

Toyota of Lancaster responded

Thank you for the wonderful review! We’re so glad to hear that Mauricio and Enrique provided you with fantastic, friendly, and fast service. We’ll be sure to share your kind words with them. We truly appreciate your business and look forward to taking great care of you again on your next visit!

August 11, 2026

Easy to make an appointment, great service from Max and his team with a quick service and pickup. More

by KarenS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
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Aug 13, 2026 -

Toyota of Lancaster responded

Thank you for the great review! We’re glad to hear that making your appointment was easy and that Max and his team provided you with quick, efficient service and a smooth pickup experience. We’ll be sure to share your kind words with Max. We truly appreciate your business and look forward to seeing you again!

August 11, 2026

He was helpful in getting the correct parts for my older truck and kept me updated on the projected arrival of the parts and then set up the service appointment for me. Seamless! More

by denisetalvitie
Recommend Dealer
Yes
Employees Worked With
Michael H
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Aug 13, 2026 -

Toyota of Lancaster responded

Thank you for the wonderful feedback! We’re glad our team was able to help you find the correct parts for your older truck, keep you informed throughout the process, and coordinate your service appointment. We’re happy to hear everything was seamless! We truly appreciate your business and look forward to helping you again in the future.

August 10, 2026

Brenda from the rental service has an excellent customer service workmanship. She's very friendly and helped me in a very accommodating fashion. She should be a manager. More

by GIGIENRIQUEZ28
Recommend Dealer
Yes
Employees Worked With
Brenda and Heidi, not sure about Brenda's name but she works at the rental.
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Aug 13, 2026 -

Toyota of Lancaster responded

Thank you for the wonderful review! We’re thrilled to hear that Brenda provided you with such excellent and accommodating customer service. We truly appreciate you recognizing her friendliness and dedication, and we’ll be sure to share your kind words with her and our team. We’re lucky to have Brenda as part of our team! Thank you again for your support!

August 10, 2026

Very pleased with their carring service and follow ups. Bill and Refugio took their time explaining to me every detail of the the car and finance. More

by Danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Deem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

Toyota of Lancaster responded

Thank you for the wonderful review! We’re so pleased to hear that you were happy with the caring service and follow-up you received. We’ll be sure to recognize Bill and Refugio for taking the time to explain the vehicle and financing details thoroughly and make sure you felt comfortable throughout the process. We truly appreciate your business and hope you enjoy your new vehicle!

August 10, 2026

Went to get oil change and get my radio looked at. They wouldn't even look at my radio and told me to buy an aftermarket one. More

by DIZZYINCA3
Recommend Dealer
No
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Aug 13, 2026 -

Toyota of Lancaster responded

Thank you for sharing your feedback. We’re sorry to hear that we were unable to address your radio concern during your visit. We understand how frustrating it can be when you come in expecting an issue to be evaluated and leave without a resolution. We would appreciate the opportunity to better understand what happened and review your radio concern. Please reach out to our service team so we can determine what options may be available for your vehicle. We value your business and hope to have the opportunity to provide you with a better experience on your next visit.

August 10, 2026

The entire process was extremely smooth. From working with Felipe to picking up the car, we spent less than 1.5 hours in the dealership. We have never had this great of a car buying experien More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

Toyota of Lancaster responded

Thank you for the fantastic review! We’re thrilled to hear that your entire car-buying experience was smooth and efficient, and that Felipe was able to make the process so enjoyable. Getting you on the road in less than 1.5 hours is wonderful to hear! We truly appreciate your business and are so happy to know this was the best car-buying experience you’ve had. Congratulations on your new vehicle, and welcome to the Toyota of Lancaster family!

August 09, 2026

Great service, personable. Feels like I made a friend rather than an appointment! Max was great, I trust him with my car. More

by Haylie24
Recommend Dealer
Yes
Employees Worked With
Max
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Aug 13, 2026 -

Toyota of Lancaster responded

Thank you for the wonderful review! We’re so glad to hear that Max provided such personable service and made your visit feel more like catching up with a friend than simply coming in for an appointment. Building trust with our guests is extremely important to us, and we’re thrilled to know you feel confident leaving your vehicle in Max’s care. We’ll be sure to share your kind words with him. Thank you for choosing Toyota of Lancaster!

August 09, 2026

Check didn't happen as it usually does as their systems to track. The status of the service was down. It wasn't mentioned it wasn't given any importance. Service to the vehicle was done satisfactory. Custo More

by steveholdenried
Recommend Dealer
Yes
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Aug 13, 2026 -

Toyota of Lancaster responded

Thank you for sharing your feedback. We’re glad to hear that the service performed on your vehicle was satisfactory, but we apologize for the inconvenience caused by our service status tracking system being unavailable. We understand that this should have been communicated to you and that you should have received clearer updates throughout your visit. We appreciate your understanding and your feedback regarding our customer service. We’ll use this as an opportunity to improve our communication and ensure our guests are kept informed, even when our systems are experiencing an issue. Thank you for choosing Toyota of Lancaster, and we hope to provide you with an even better experience next time.

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