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Toyota of Lancaster

Lancaster, CA

4.5
6,649 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,649 reviews

July 16, 2026

The only thing about bringing my car and service with these people the mechanics always play around with the engine, not putting covers on. and not giving me a reminder sticker on the next oil change, ov More

by Charleybenjolo48
Recommend Dealer
Yes
Jul 20, 2026 -

Toyota of Lancaster responded

Thank you for taking the time to share your feedback. We appreciate you trusting Toyota of Lancaster with your vehicle's service needs, and we're glad to hear your overall experience was positive. We understand your concerns regarding the engine covers and service reminders, and we appreciate you bringing these details to our attention. Our technicians follow Toyota service procedures and take care to properly inspect and complete each vehicle before it leaves our facility. We will share your comments with our team as a reminder to ensure these final details are consistently addressed. Thank you again for your feedback, and we look forward to providing you with an even better experience at your next visit.

July 16, 2026

Professional expertise. Highly skilled and very knowledgable technicians. Dealing with the employees at Lancaster Toyota is always a pleasurable experience. More

by MELVIN_USHER
Recommend Dealer
Yes
Employees Worked With
Mauricio Orellana
Jul 20, 2026 -

Toyota of Lancaster responded

Thank you for your wonderful review! We're thrilled to hear that you consistently have a pleasurable experience with our team at Toyota of Lancaster. Our technicians take great pride in their expertise and skill, and we're glad their professionalism and knowledge continue to meet your expectations. We truly appreciate your continued trust and look forward to providing you with excellent service for many more visits to come!

July 15, 2026

Explained work on my car & friendly & fast service. Answered all of my questions. More

by terryv1567
Recommend Dealer
Yes
Employees Worked With
Gregory Grimes
Jul 20, 2026 -

Toyota of Lancaster responded

Thank you for your great review! We're happy to hear that our team provided you with friendly, fast service and took the time to explain the work being completed on your vehicle. Keeping our guests informed and answering all questions is an important part of the experience we strive to provide. We truly appreciate your trust and look forward to assisting you again at Toyota of Lancaster!

July 15, 2026

Very nice and outgoing quite reliable and fast service I think they're awesome with how they take care of my truck love yall<3 More

by puffy1965
Recommend Dealer
Yes
Jul 20, 2026 -

Toyota of Lancaster responded

Thank you for your amazing review! We're so happy to hear that you’ve had such a great experience with our team. Providing reliable, fast, and friendly service while taking great care of your truck is exactly what we strive for. We truly appreciate your kind words and your continued trust in Toyota of Lancaster. We love having you as part of our Toyota family and look forward to seeing you again!

July 15, 2026

I initially went for a lease buyout on Friday July 3. I started working with Darius who later went and got assistance from Kevin and was coercing me into getting a warranty to work with me. He said the d More

by Manuel C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vierya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Toyota of Lancaster responded

Thank you for taking the time to share your feedback. We appreciate you choosing Toyota of Lancaster to assist with your lease buyout and are glad to hear Marco was able to help complete the process. We understand your concerns regarding your interaction with our team, and we take all customer feedback seriously. Our goal is always to provide a transparent and comfortable experience, and we never want our guests to feel pressured into making a decision that does not feel right for them. Optional products, including extended service agreements, are offered as additional protections that may benefit some customers, but they are not required for every transaction. We apologize if the information presented during your visit did not come across clearly. We appreciate the opportunity to address your concerns and will use your feedback as a learning opportunity to continue improving our customer experience. We value your business and hope we have the opportunity to earn back your trust in the future.

July 15, 2026

Michael was attentive and helpful. He answered my questions frankly and honestly. And he was very personable as well. More

by GSCHWINCK
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
Jul 20, 2026 -

Toyota of Lancaster responded

Thank you for your wonderful feedback! We're so glad to hear that Michael provided you with attentive, honest, and helpful service. Taking the time to answer questions and make sure our guests feel comfortable and informed is an important part of the experience we strive to provide. We appreciate your kind words and will be sure to share them with Michael. Thank you for choosing Toyota of Lancaster, and we look forward to assisting you again in the future!

July 13, 2026

Good as always Took care of the vehicle, was told up front what cost would be and why. Great service from Gustavo More

by brianjc7
Recommend Dealer
Yes
Employees Worked With
Gustavo Alatorre
Jul 13, 2026 -

brianjc7 responded

Good as always Took care of the vehicle, was told up front what cost would be and why. Great service from Gustavo

Jul 14, 2026 -

Toyota of Lancaster responded

Thank you for your continued trust and for taking the time to share your experience! We're delighted to hear Gustavo provided clear communication about your vehicle's service and costs, and that you received the great service you've come to expect. We truly appreciate your loyalty and look forward to taking care of you and your vehicle again at your next visit!

July 13, 2026

Excellent service and communication I would highly recommend them both It's always great service. They go over and beyond with their service More

by shellyselfrealtor
Recommend Dealer
Yes
Employees Worked With
Jamie Gawellek Greg Grimes
Jul 13, 2026 -

Toyota of Lancaster responded

Thank you for your wonderful review! We're delighted to hear that you received excellent service and communication. Your recommendation means a great deal to us, and we're grateful to know our team consistently goes above and beyond to provide a great experience. We truly appreciate your support and look forward to serving you again at Toyota of Lancaster!

July 13, 2026

very professional, organized but I think the techs need to make sure the paper and plastic used to keep the interior clean is disposed of properly so that its not blowing around on the lot. More

by LAMONGILES
Recommend Dealer
Yes
Employees Worked With
don&#39;t remember his name
Jul 13, 2026 -

Toyota of Lancaster responded

Thank you for your feedback and for recognizing our team's professionalism and organization. We also appreciate you bringing your observation to our attention. We will share your comments with our team as a reminder to properly dispose of the protective paper and plastic used during service. Your input helps us improve, and we look forward to providing you with an even better experience on your next visit.

July 12, 2026

Everyone at the dealership behaved in a professional manner. The servicing of my car was quick and I didn't have to wait very long. More

by katzkenny
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Jul 13, 2026 -

Toyota of Lancaster responded

Thank you for your kind review! We're happy to hear that our team provided professional service and that your vehicle was completed quickly with minimal wait time. We truly appreciate your business and look forward to serving you again at your next visit.