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Toyota of Lancaster

Lancaster, CA

4.5
4,934 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 4,934 reviews

May 09, 2024

Service center employees were great! Nancy was awesome and so was Gustavo. I wouldn’t however buy another vehicle from this establishment! More

by shawonnaross54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Asaad
1.0
This rating includes all reviews, with more weight given to recent reviews.
GLADYS GARCIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Lancaster responded

I’m sorry to hear about your experience with us. It sounds like you had a frustrating time, and we believe we tried to do all we could to make it right for you. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please call me or ask for me if you would think about giving us another chance to earn your business.

May 09, 2024

Professional, friendly, very helpful, Patient, willing to answer your concerns, Fast and speedy service, overall excellent performance. More

by guapo750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.

May 09, 2024

Great job and accurate service - Personnel involved in the service was very friendly and knowledgeable of what they’re doing. More

by DSANTIED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

May 08, 2024

Love the service always patient due to I never hve an appointment 😀Thks I come alll the way from la More

by Shenda Bogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

May 08, 2024

The Toyota team was very professional. I was a little suspect at first but Omar turn out to be a really cool guy. More

by LIZOTTE1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hernan Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Dirky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

May 07, 2024

Easy to do business with Did what he said he would do I was disappointed in the pricing as originally quoted More

by Kaufman5@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Congratulations on your vehicle and I will be sure to speak with all parties involved in regards to having better communication with customers when it comes to pricing.

May 07, 2024

People are helpful, even if I'm not under their care, they still help and ask if I have any questions. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Gustav gave excellent customer service and everybody there, including the staff, and Mechanic explaining everything about my car. Your location has always given me great customer service. More

by loanresolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

May 06, 2024

Really like the service at the dealer, Eric was very professional, knowledgeable and friendly. I’ll definitely coming back. More

by NICKNGUYEN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

May 05, 2024

Nicholas Stoll was grear. But F&I was slow & miserable neither lady or guy listened to us, they messed up paper & lied to EFCU, luckily they know us there & trust us. The More

by RENNIEKATHYJOHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddie Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103