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Toyota of Lancaster

Lancaster, CA

4.5
6,035 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,035 reviews

June 28, 2023

Quick and easy service. Took care of the recalls needed. Clear communication for any delays. More

by Jonathan Clark
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
Jun 28, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

June 28, 2023

This place has almost no respect for your car and treats my car like it's crap. Throws everything out of glove box don't put it back moving things without regards of cost to me More

by shana_532
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. I will personally look into this matter and address those involved.

June 28, 2023

Thank you Toyota of Lancaster you guys are the vest …. vest in customer’s services More

by JJPUENTE661
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Gutierrez
Jun 28, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

June 28, 2023

Omar was great to work with and made the buying experience very easy, even with the distance. I never thought buying in California could be so easy from Michigan. More

by brady.carpenter
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Dirky
Jun 28, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! and Congratulations on your vehicle!

June 28, 2023

The staff was good. Small hiccup in that I had a tire pressure light on that I didn't notice until I already drove off. It would have been better if the dealership notic More

by edmar144
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Grizzell
Jun 28, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to leave a review. I appreciate your feedback so we can constantly improve our customer service. Please contact me at (661) 952-2103 so we can have your tire pressure light looked at by our service department

Jun 28, 2023 -

edmar144 responded

Thanks. It was already taken care of by my local dealership.

Jun 28, 2023 -

Toyota of Lancaster responded

I'm glad to hear the issue has been resolved. Once again thank you for bringing this to our attention and thank you for doing business with our dealership. Congratulations and enjoy your vehicle.

June 28, 2023

Shannon and yuliana are amazing. Shannon took great care of me when I had a concern about my maintenance contact and tire contact. Yuliana was amazing in helping me order the proper More

by JANETZAMORA65
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yuliana Perez (Tire Specialist)
Jun 28, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

June 28, 2023

Our car was initially misdiagnosed and we had to bring the truck back immediately when it again wouldn’t start at our first stop upon leaving Toyota. In the subsequent weeks that the truck had to remain More

by mamdlf
Workmanship
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We are constantly looking for ways to keep improving and fixing issues the first time. We're glad to hear that our team were able to get you back on the road with no more issues. Thank you again and have a great day!

June 27, 2023

Henry is of really good help to our needs. He went beyond expectations. I appreciate it More

by AngelP
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry Guzman
Jun 27, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

June 27, 2023

The first visit was not great, as I was left waiting for a long time when I dropped off the vehicle. However they were very helpful and friendly when I returned the second time. They got everything done wel More

by RebeccaRockwood
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maurit
Jun 27, 2023 -

Toyota of Lancaster responded

Thank you for your honest feedback. I'm glad to hear the 2nd time around was a better experience for you. We are constantly making improvements and it shows. We hope to welcome you back soon!

June 27, 2023

We were very impressed with the level of service and professionalism exhibited by Lancaster Toyota. The showroom is impressive and provides amenities such as a snack bar and comfortable chairs for wait More

by donnaheyse
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Dirky
Jun 27, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

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