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Toyota of Lancaster

Lancaster, CA

4.5
6,039 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,039 reviews

March 22, 2023

Staff is very nice professional and very approachable. It's always a pleasure doing business at this location. More

by diajones2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team

March 22, 2023

My car came back worst then I brought it in for and then they claimed nothing is wrong and didn't care to fix More

by benportillo456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Perez
Mar 22, 2023 -

Toyota of Lancaster responded

I'm sorry to hear that your experience at our dealership didn't meet your expectations. I am reaching out to learn more about your experience so I can appropriately address your situation. Please feel free to call me directly at (661) 952-2103. We appreciate your business and value you as a customer.  I look forward to hearing from you.

March 22, 2023

Gladys Garcia (customer service manager)and U. B dominguez(service advisor)went above and beyond,excellent customer service experience.thank you ! More

by lizvill82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 21, 2023

I can’t say enough but my experience with Mr Rojas but complete professional handled my Supra perfectly I wouldn’t have had it any other way. I thank you for your honest business More

by Kevruiz45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

March 21, 2023

For me he is just amazing person he gave us the best deal, answer all our question I don doubt to recommended him, he is honest, for future car I will look for him again. More

by Agustin Tzul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

March 21, 2023

Erick Bravo is FANTASTIC! His follow up and consistent customer service is to be awarded. He listens to the customer's needs and is able to handle challenges that come his wa More

by parkscrysta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a review. We hope to welcome you back again soon!

March 21, 2023

My vehicle is my source of transportation. your department makes it reliable and safe transportation. Thanks More

by WILLIS.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

WILLIS.R responded

Good

Mar 21, 2023 -

Toyota of Lancaster responded

I appreciate you taking the time to leave us a 5 star review! We hope to welcome you back soon!

March 21, 2023

Mr Roga this sale person or employer he give me good service good deal good sales person More

by LUCKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales employees mr roga
Mar 21, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

March 21, 2023

Husband said they did a great job! He was satisfied with the outcome & will be back! More

by robsu60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

Mar 22, 2023 -

robsu60 responded

Happy to comment & reward good P.R. & good work!!!

Mar 22, 2023 -

Toyota of Lancaster responded

Thank you! Always good to hear when we are doing a great job. Once again thank you for taking the time out to leave a review and we look forward to welcoming you on your next visit

March 19, 2023

They are great and accommodating. I wasn’t planning on purchasing my car that day but they made the process smooth and easy to do so regardless of having my children there. They were More

by RACHELJO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Garay
Mar 20, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

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