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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,981 Reviews
Call Service Center (661) 948-0731

3,981 Reviews of Toyota of Lancaster - Service Center

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November 12, 2024

The service rep that supported me was helpful, knowledgeable, and humorous. My car is running smoothly. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
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Nov 12, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him.

November 12, 2024

Berry good service I give thanks to all professional Toyota personal thanks to Mauricio good job More

by Emilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio allso Gregory
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Nov 12, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 12, 2024

I have purchased three cars from them. Friendly and prompt service. I will continue to use them More

by GLORIAGLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Garay
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Nov 12, 2024 -

Toyota of Lancaster responded

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

November 12, 2024

Kiara was extremely knowledgeable and helpful. I will definitely be going back because of her. Thanks so much. More

by bardalesdanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

November 12, 2024

Each of the staff, from scheduling my appointment through completion of service, that I interacted with was friendly, courteous and performed their jobs efficiently. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Toyota of Lancaster responded

We’re really grateful and appreciate you taking the time to share your rating with us.

November 11, 2024

The service on my 2024 Toyota RAV4 lasted 5 hours, the driver's mat disappeared, the service report says it was removed because it was an imitation More

by marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gladys Garcia
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Nov 12, 2024 -

Toyota of Lancaster responded

We are sorry that you had to wait for an extended period of time for your appointment. We value your feedback and take it very seriously. We are continuously working to improve our services and we strive to provide a great experience. We will take your feedback into account and work on improving our processes in order to make sure that our customers can get the service they need in a timely manner.

November 11, 2024

great communication with the follow up. very detailed to needs I requested very fast... friendly More

by yoshani.helton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jose
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Nov 12, 2024 -

Toyota of Lancaster responded

Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!

November 11, 2024

All around good service by Nancy is very good at what she does. I'm very happy with the service. More

by jibarra759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

November 11, 2024

Excellent service Mauricio has always been so helpful. Attentive and on time. I’m a happy camper 😊 More

by SRIOS93552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio service dept.
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Nov 11, 2024 -

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

November 11, 2024

Outstanding Supporting team was excited to get my new tires ! Car is feeling better and the service is always good More

by irainac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Toyota of Lancaster responded

We're so grateful you took the time to share your feedback with us. It's our pleasure to help customers like you. Have a wonderful day!

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