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Toyota of Louisville - Service Center

Louisville, KY

4.6
206 Reviews

206 Reviews of Toyota of Louisville - Service Center

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December 14, 2021

Excellent service. Clean facilities. Would recommend John Carbona for advice and customer service. Parts department was helpful as well. More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

What a wonderful place one of my favorite dealerships to have service I would love to take the time to thank John and Service I will continue to use it this place one of my favorites More

by rstokes0959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

They have a very friendly and courteous service staff on the telephone and in person More

by Mlynek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaquell McCauley
December 01, 2021

The gentleman who helped me was very patient, polite & helpful. Outstanding employee. Work was done timely. More

by cliff5560
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaquell McCauley
November 28, 2021

Everyone was so friendly and broke down everything to me that I need to have done More

by cookyedwards682
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I deleted the voice mail but I think his name was Jeff , Jaquell McCauley
November 22, 2021

Courteous and helpful customer service reps in the service department. Work done in reasonable time. More

by markslauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaquell McCauley
November 21, 2021

I trust all my auto needs to Toyota and John Carbone and have for decades. More

by Jlayer11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

They was very good johncarbonewas great and I would recommend the care to friends I would come back again More

by ToniaPerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

I was waiting at the dealership while they performed routine scheduled service and began a warranty repair. The warranty repair to required more time to diagnose than I had available. The dealership w More

by Toyota Owner
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2021

I came to Toyota of Louisville because I had s maintenance required signal. The job was completed in less than 2 hrs. More

by HAMMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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