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Toyota of Naperville
Naperville, IL
8,256 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,256 reviews
June 20, 2024
Mike and all the guys at Toyota Naperville truly understand what the best customer experience is. I felt like they had my back while doing business and I could count on them to do right by me. I wo understand what the best customer experience is. I felt like they had my back while doing business and I could count on them to do right by me. I would strongly recommend these guys to anyone. More
by Shaun Qureshi
Helpful June 19, 2024
Jake was very helpful and knowledgeable. I appreciated how straightforward he was regarding pricing and approachable when I had questions. I appreciated how straightforward he was regarding pricing and approachable when I had questions. More
by Kmitche6
Employees Worked With
June 18, 2024
Overall, a great experience with dealership. Jake was very knowledgeable and the rest of the team was helpful. Jake was very knowledgeable and the rest of the team was helpful. More
by ashley90
Employees Worked With
June 15, 2024
The dealership was very clean and had easy access to the vehicles. The staff was very friendly. vehicles. The staff was very friendly. More
by SteveW.Jones
Employees Worked With
June 14, 2024
We were very pleased with our experience at Naperville Toyota. Chris and Jose were extremely helpful throughout the car buying process. Chris thoroughly explained all the features of the Highlander we w Toyota. Chris and Jose were extremely helpful throughout the car buying process. Chris thoroughly explained all the features of the Highlander we were interested in. He clearly answered all the questions we asked and offered additional information we needed to know. Chris was professional and respectful and never pressured us to buy the vehicle. He even offered suggestions about the best travel routes home because we were leaving Naperville during the evening rush hour. Thank you to Chris and Jose for your extra efforts. More
by tbakercorey
June 13, 2024
Help full and understanding and will try there best to get you a fair deal get you a fair deal More
by patino301
June 13, 2024
Easiest car buying experience ever. Jake was perfect 10/10 would buy from him again. Jake was perfect 10/10 would buy from him again. More
by johnhspring
Employees Worked With
June 13, 2024
Mike Beck was very nice and wasn’t pushy at all! Enjoyed buying a car from him! The process was long but he did his best to make sure it was worth it. The professionalism is quite on point. Enjoyed buying a car from him! The process was long but he did his best to make sure it was worth it. The professionalism is quite on point. More
by alex
June 13, 2024
Excellent customer service and very kindly atmosphere. Harvey, Igor, Jose, Bobby, Melissa - you are an amazing team! Thank you so much! Harvey, Igor, Jose, Bobby, Melissa - you are an amazing team! Thank you so much! More
by Maks
