Toyota of Naperville

We bought new 2021 Toyota Corolla LE from Toyota of Naperville. We wanted specific color and package. Special thanks to Zeke Beltran for make it happen. Great customer service. I recommend schedule app Naperville. We wanted specific color and package. Special thanks to Zeke Beltran for make it happen. Great customer service. I recommend schedule appointment with Zeke. More

Edgardo was a great help, patient and didn’t push hard to sway me one way or another. I would say one of the best experiences with a sales advisor I’ve had in a while! sway me one way or another. I would say one of the best experiences with a sales advisor I’ve had in a while! More

Andres Manjarrez goes above and beyond for his customers. He provided the best car buying experience we have ever had. Andres is a straight shooter and did not try to play any games. We simply called and ask He provided the best car buying experience we have ever had. Andres is a straight shooter and did not try to play any games. We simply called and asked to test drive 2 cars and they were waiting for us when we arrived. We fell in love with one and left very happy with it the same night. We highly recommend him and cannot say enough good things about him. We will use Andres for all our future car purchases. More

I have had nothing but stellar service at Toyota of Naperville. Jacub was a pleasure to work with! I appreciated his honesty and attention to the sale of my vehicle. Naperville. Jacub was a pleasure to work with! I appreciated his honesty and attention to the sale of my vehicle. More

Zeke was very a nice, helpful and friendly guy. He made the process of getting a new car very simple and easy. I highly recommend him. the process of getting a new car very simple and easy. I highly recommend him. More

I began pursuing a vehicle purchase the day after Christmas 2020. My research led me to a 2021 Sienna Platinum AWD. I worked with Harvey Nyien who pointed me to the exact model and color combinatio Christmas 2020. My research led me to a 2021 Sienna Platinum AWD. I worked with Harvey Nyien who pointed me to the exact model and color combination that they had in stock. Harvey let me drive the vehicle home to have the wife and kids check it out. I returned the vehicle and Harvey and I discussed specific features between the Limited and Platinum. I left the dealership with the understanding that Harvey and I would regroup in 2-3 months. After that initial dealer visit, I learned that the Platinum has too few features to justify the $3k price increase over the Limited. A week after my visit, Lisa Zwier contacted me; I informed her of my shift in plan and to have Harvey contact me if a Limited FWD shows up in the exact color and configuration in their inventory. If the numbers work between trade-in and the new vehicle, then I would pull forward my purchase. Now in mid-January momentum picks up. Harvey provided his manager’s first proposal; a small discount below MSRP. I checked three other stores in the area to test the market. Within a day I found two other stores with listings from iseecars.com that beat Toyota of Naperville’s proposal. I notified Lisa and Harvey of that point, and Harvey’s manager quickly matched the lowest competitor’s price that I shared. I accepted their proposal and proceeded to have my trade-in appraised. Two days after agreeing on the new vehicle price, I had Toyota of Naperville, Valley Honda, CarMax, Carvana, and Vroom appraise my trade-in. Toyota of Naperville’s was the lowest cash offer. But factoring in the tax savings from trading-in, their offer was above the cash offers at CarMax and Valley Honda; and $200-$400 below Carvana and Vroom. I realized that the $300-$500 difference was not worth the inefficiency of dealing with a separate transaction with yet another company. The final week of January 2021, Toyota of Naperville provided me with the most efficient transaction in 22 years of purchasing vehicles. Harvey was efficient in handling the transaction between the new vehicle and trade-in, preparing the paperwork for my visit to the Finance office, transferring plates, and setting up the Toyota connected services on my phone in less than 30 minutes. I was then transferred to Mukesh in the Finance office. He politely asked me to hear him out; he made his spiel on the add-ons and I politely declined them. He understood completely and wrapped up the transaction within five minutes. He provided my tax forms, mileage disclosures, and registration and sent me on my way to the delivery center. I rejoin Harvey in the delivery center and he walks me through the key features of the Sienna Limited FWD. He sends me on my way after 10 minutes. TL; DR: Harvey’s no-pressure approach is highly appreciated; easily the best salesperson I have worked with in over 20 years. Lisa Zwier’s follow-ups were valued, showing interest to make a transaction work without being pushy. Ryan’s approach for arranging the transaction on both new and trade-in without forcing compromises is a template for Sales Managers tact. Mukesh’s professionalism is a nice departure from other vehicle closers I worked with on prior vehicles. I wasn’t chiseled or felt violated after completing the finance portion of the transaction. If you are in the Chicagoland area and are focused on a Toyota, just go to Naperville. More

Got my new Venza limited 2021 and I am very happy with my purchase. Mr.Allan Marcial at toyota naperville was very professional and honest. Transaction was smooth and I did not stayed in the dealership for purchase. Mr.Allan Marcial at toyota naperville was very professional and honest. Transaction was smooth and I did not stayed in the dealership for long hours to complete the paper works. I highly recommend him and Toyota Naperville Illinois for your next car purchase. More

Top notch dealership and wonderful sales experience. We worked with Nadeem Mirza. Nadeem was very knowledgeable and fully answered all of our questions. It was a very professional experience. Not the st worked with Nadeem Mirza. Nadeem was very knowledgeable and fully answered all of our questions. It was a very professional experience. Not the stereotypical hard sell experience that everyone dreads. Nadeem calmly walked through everything we needed to know and was very responsive. More

Everyone was very helpful and honest. They tried to get through the process as quick as possible and did not try any shenanigans. They are also fixing up a previous scratch on the hood. through the process as quick as possible and did not try any shenanigans. They are also fixing up a previous scratch on the hood. More

I buy 2016 Toyota Sienna . He is very professional and helpful .I like Toyota of Naperville and Harvey . Thanks guys !!! If I need next car I go to them . helpful .I like Toyota of Naperville and Harvey . Thanks guys !!! If I need next car I go to them . More