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Toyota of Naperville

Naperville, IL

4.9
8,253 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,253 reviews

January 23, 2021

I had two car buying experiences with Zeke at the Toyota of Naperville: once for my Corolla hatchback, and the following week for my boyfriend’s new Camry. Both were great experiences that made car buying a More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Fam
Jan 25, 2021 -

Toyota of Naperville responded

Thank you for your kind words about our dealership, Wendy! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 23, 2021

New lease - Very grateful that this dealership took great pains to address cleanliness and COVID prevention. My salesperson and others involved in the process of leasing our new vehicle were terrific. Not More

by JRBJr
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Toyota of Naperville responded

Thank you for taking the time leave us a review, JRBJR. While we’re pleased to hear that you had a mostly pleasant experience with our dealership, we regret to hear that you’re not fully satisfied with our finance and closing processes. If you’d like to discuss your experience further, please don’t hesitate to reach out directly. Thank you. - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 22, 2021

After wasting time at a few local dealers, I got an internet offer and made a call to the rep who connected me to Tim. I told Tim I'm 5 mins away from the Schaumburg dealer and they wasted my time this More

by Pragnesh02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review! We're so happy to hear that your experience at our dealership was a positive one. Come back and see us again soon! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 22, 2021

We head a grate experience buying our vehicle. We wore We head a grate experience buying our vehicle. We wore being helped by Rich Ponulak he answered all of our questions and more about the car we wore More

by Richjanik606
Recommend Dealer
Yes
Employees Worked With
Richard Ponulak
Jan 25, 2021 -

Toyota of Naperville responded

This is truly exceptional to hear, Rich! Thank you so much for this review and we’ll be sure to pass your kind words on. All the best for now! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 22, 2021

It was the best experience in buying a vehicle. Excellent customer service. Jaime Abrego made me feel very comfortable, He was so kind with me. Highly recommended. Eddie Loera made an excellent job too. Th More

by miriam-cabrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Abrego
Jan 22, 2021 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great weekend! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 22, 2021

Very courteous staff who sanitized surfaces constantly, social distancing in effect! Very nice! Salesmen Edgar was the best. I would definitely go back if I'm in need of another car... More

by Jjherre71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review! We're so happy to hear that your experience at our dealership was a positive one. Come back and see us again soon! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 21, 2021

It was fantastic experience buying a new car. Friendly approaches, taking care of like a family. I felt I made good choice buying my family car. Thanks Jaime. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Jan 21, 2021 -

Toyota of Naperville responded

Thank you for your kind words about our dealership, Alex! We are grateful for truly exceptional customers like yourself. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 21, 2021

Loving my car everyday as i discover new features in the Car. Edgar was honest in his assessment and the deal was fair. Would definitely recommend someone More

by uvieo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Toyota of Naperville responded

We are so thrilled to hear this! Thank you so much for this review and we’ll be sure to pass your kind words on. All the best for now! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 21, 2021

Excelente servicio ,me dio muchas opciones es muy amable pone mucho enpeño a su trabado se los recomiendo mucho a edgar el me ayudo a conseguir my nuevo carro More

by 1992betobustamante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Toyota of Naperville responded

Muchas gracias por tus lindas palabras sobre Edgar. Esperamos que disfrute de su nuevo automóvil y háganos saber si podemos hacer más por usted. ¡Que tengas un gran día! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 20, 2021

Micheal greeted us right away and jumped on getting us exactly what we needed. He was very knowledgeable, friendly and professional. Thank you Mike Beck! More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Toyota of Naperville responded

This is truly exceptional to hear, Liz! Thank you so much for this review and we’ll be sure to pass your kind words on. Have a great day! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

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