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Toyota of Naperville
Naperville, IL
8,223 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,223 reviews
August 27, 2020
Process was fast and easy. Very friendly and knowledgeable throughout the entire process. Harvey was great throughout the sales process and Sherri was efficient and friendly with the paperwork a knowledgeable throughout the entire process. Harvey was great throughout the sales process and Sherri was efficient and friendly with the paperwork and back office material. Great overall dealership experience and would highly recommend. More
by tcf
Helpful August 27, 2020
Was looking for somewhat of a better car for my son & I,. Thought there was no way of me getting another car with my credit situation, So I met with the nicest most helpful lady & in my opinion she genuine Thought there was no way of me getting another car with my credit situation, So I met with the nicest most helpful lady & in my opinion she genuinely wanted to help me out!, a few hours later and a few amazing sales people later,. My son & I were out with a 2015 Hyundai Santa Fe 😁😁😁😁😁😁.. could not have been more happy with this vehicle 😁😁😁, a huge THANK YOU to llene & Steve & Sherri for everything that made the day possible for my son & I to get this amazing car‼️ Thank you again to everyone !!!!!! If anyone is wanting or needing another vehicle of any kind .. do not hesitate to go to this dealership where they will go above and beyond 😁😁😁😁‼️‼️‼️ Highly recommended !!!!! More
by Melissamott113086
Employees Worked With
Ilene Bitton-Prosniewski, Sherri Pacchiano
August 26, 2020
Toyota of Naperville is the best dealership I've ever done business with. Their process is very simple. They have experienced professionals who care and take care of customers. My experience with them wa done business with. Their process is very simple. They have experienced professionals who care and take care of customers. My experience with them was excellent. I recommend them to anyone The make car buying fun. More
by BG
August 26, 2020
The process was speedy and efficient. This process can be so painful but working with Toyota and Mike is pain free!! I am going to love my new Camry! so painful but working with Toyota and Mike is pain free!! I am going to love my new Camry! More
by belindademski
Employees Worked With
August 25, 2020
Ilene help my wife and I purchase a vehicle. We were actually just looking to find the right kind of vehicle not necessarily the actual one to buy and it was such a great experience we ended up purchasi actually just looking to find the right kind of vehicle not necessarily the actual one to buy and it was such a great experience we ended up purchasing. More
by K.Paul
Employees Worked With
Ilene Bitton-Prosniewski
August 25, 2020
La experiencia de comprar un auto puede ser estresante, pero gracias al personal de Toyota of Naperville y en especial a Jaime Abrego, la compra del auto que necesitaba fue de lo mas sencillo, te hacen se pero gracias al personal de Toyota of Naperville y en especial a Jaime Abrego, la compra del auto que necesitaba fue de lo mas sencillo, te hacen sentir como familia y te apoyan durante el proceso de compra, en mi experiencia personal recomiendo ampliamente a Toyota of Naperville por tener en sus filas a gente como Jaime Abrego quienes haran de tu siguiente compra una experiencia grata. More
by Norman
Employees Worked With
Jaime Abrego
August 25, 2020
Great guy very sharp helpful A fantastic asset for ur Great guy very sharp helpful A fantastic asset for ur company Not only did he go above and beyond to get me a great rate also made it very easy Great guy very sharp helpful A fantastic asset for ur company Not only did he go above and beyond to get me a great rate also made it very easy U got nothing to do with the pricing however I am going to change to five star to ur benefit Harvey Pricing was not very fair being a loyal client it’s not you Harvey My best to you More
by lukesatish
August 23, 2020
Great service and very kind. Thank you so much for making the decision easy. Great job Bobby you got me to sign!!! Rav4 EXL AWD 2020 the decision easy. Great job Bobby you got me to sign!!! Rav4 EXL AWD 2020 More
by Aguilars
August 23, 2020
Everyone was nice and friendly. Bobby was really helpful and professional. Super patience as well since it took a week to get the car. But we are happy with our car! Thanks a lot! and professional. Super patience as well since it took a week to get the car. But we are happy with our car! Thanks a lot! More
by Eram1
August 22, 2020
Es muy bien este lugar compre un RAV4 con Alain Vilma. Ere muy bien la experiencia que tuve con Alain. Este lugar es muy bien y voy a regresar y comprar otro caro pronto Ere muy bien la experiencia que tuve con Alain. Este lugar es muy bien y voy a regresar y comprar otro caro pronto More
by edgarvive91
Employees Worked With
Alain Vilma
