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Toyota of Naperville

Naperville, IL

4.9
8,218 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,218 reviews

August 05, 2020

Jaime was a great help in finding my new Toyota! He explained all the deals, and assissted me in finalizing a price that was suitable for my budget. I'm very happy with my purchase. More

by Tieara
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Aug 06, 2020 -

Toyota of Naperville responded

Thank you for the five-star rating, Tieara! We really appreciate your kind words and support. Have a truly exceptional rest of your week! - Travis Jackson, General Sales Manager 630-615-4523

August 05, 2020

I’ll be honest one of the best dealerships I’ve been too. Zeke helped me out a lot and was super helpful. He gave me the vehicle somewhere else that was in another state and brought it to the naperville loca More

by Josh.richardson1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Toyota of Naperville responded

This review just made our day, Josh! We really appreciate your kind words about Zeke and our dealership as a whole. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager 630-615-4523

August 04, 2020

Wonderful car buying experience with Harvey! Harvey made the car buying experience so enjoyable! His calm demeanor was a breath of fresh air compared to other down your throat sales people I've w More

by kaylee.arnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Toyota of Naperville responded

This review just made our day, Kaylee! Thank you so much for your kind words about Harvey and our dealership as a whole. We will be sure to pass those along. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager 630-615-4523

August 03, 2020

Thanks Ilene!!This was the first of a few dealerships we Thanks Ilene!! This was the first of a few dealerships we had planned to visit. You really made a difference in finding the right car for us on day o More

by Paul & Tracey
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ilene Bitton-Prosniewski
Aug 04, 2020 -

Toyota of Naperville responded

Paul & Tracey, thank you for taking the time to leave us this wonderful review! We really appreciate your kind words about Ilene and we'll be sure to pass those along. Have a great day! - Travis Jackson, General Sales Manager 630-615-4523

July 31, 2020

Edgar was very helpful, found me exactly what I was looking for and made it a smooth process into getting the car I wanted! Great service and very friendly people! More

by Alexisaleman1197
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Toyota of Naperville responded

Thank you for your this wonderful review! We are grateful for truly exceptional customers like yourself. Have a great weekend! - Travis Jackson, General Sales Manager 630-615-4523

July 31, 2020

Harvey and the whole sales team I dealt with made the buying experience very quick and easy. I would without a doubt recommend anyone who wants to buy a Toyota or, any used car, to this dealership. More

by liac98.al
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Toyota of Naperville responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. - Travis Jackson, General Sales Manager 630-615-4523

July 31, 2020

Great Dealership, Honest NO Pressure Sales Associates. When looking for my 'new to me', used 2019 Toyota 4Runner, I looked at many different dealerships in the Chicago area. Working with JACOB BASATHIA at More

by Suzanne E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Aug 04, 2020 -

Toyota of Naperville responded

Thank you so much for leaving us this wonderful feedback, Suzanne! We really appreciate your kind words about Jacob and our dealership as a whole. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager 630-615-4523

July 30, 2020

Trading in my luxury car in the face of my husband’s declining health proved as difficult as I had anticipated. However, as soon as I met Elizabeth Squires, she was like an old friend who sincerely want More

by Bobbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Squires
Jul 31, 2020 -

Toyota of Naperville responded

Bobbie, thank you so much for your kind and supportive words about our dealership. We are so glad that Elizabeth was able to ease your car buying experience. Enjoy your new 4Runner! - Travis Jackson, General Sales Manager 630-615-4523

July 30, 2020

Jorge did a good job helping me make a big purchase. He was very accommodating to the needs I had and was very friendly. Thanks Jorge. More

by Tori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review, Tori! We are so thrilled to hear that you had a pleasant experience with our staff and we'll be sure to pass this along to Jorge. Come back and see us again soon! - Travis Jackson, General Sales Manager 630-615-4523

July 29, 2020

excellent I loved that they had Spanish speaking employees. I went with my family so it was great to have someone speak directly to all of us. Me encanto que tu More

by andy17mex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Jul 30, 2020 -

Toyota of Naperville responded

Muchas gracias por sus palabras y nos complace que haya tenido una buena experiencia en nuestro distribuidor. Le diremos a Jaime sobre su comentario. ¡Que tengas un buen día! - Travis Jackson, General Sales Manager 630-615-4523

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