Toyota of Naperville

The most disrespectful person I have come across when dealing with cars. I can’t believe that Toyota of Naperville lets this man talk to people the way he spoke to me. I was upset because I was told my 2 dealing with cars. I can’t believe that Toyota of Naperville lets this man talk to people the way he spoke to me. I was upset because I was told my 2017 Toyota RAV4 needs a whole new transmission, and instead of giving me financing options and trying to work with me, I get called and angry customer, and that kind of set me off. I’m angry because I’m being told I need to spend $10k to fix it and there’s no other options available, really? This man literally kicked me out of his office and told me that if I was nice to him he could’ve gotten me a whole new transmission for free. I’m sorry, are you the owner of the dealership? Are you some mob boss? Do I have to kiss your butt to get a free transmission? It was honestly disgusting the way he spoke to me. As I was walking away, he yells out, “we will never service your car here again”. Acting as if they’re the only Toyota dealership in town. He should be ashamed of himself with the way he spoke to me. Truly disgusting. More

Kyle was like Mr. Incredible, so helpful! Thank you. We had a great experience. Thumbs up! Incredible, so helpful! Thank you. We had a great experience. Thumbs up! More

The dealership was great in listening to my needs and Jake was patient as I considered the different models of Toyota vehicles. We are very happy with the 2025 Hybrid Land Cruiser (loving the White Chil Jake was patient as I considered the different models of Toyota vehicles. We are very happy with the 2025 Hybrid Land Cruiser (loving the White Chill Pearl!) More

Very pleased with the service and assistance of the team at Toyota. I would not hesitate to recommend them to anyone. at Toyota. I would not hesitate to recommend them to anyone. More

thank you Kyle for your help, great deal on my new Corolla! And great service! Corolla! And great service! More

Words cannot describe how grateful I am that Chris introduced himself to me when I walked into Toyota of Naperville. I was recently in an accident that totaled my car, I had already been to a couple d introduced himself to me when I walked into Toyota of Naperville. I was recently in an accident that totaled my car, I had already been to a couple dealerships already, stressed out, and was ready to call it quits. I told Chris from the get go that I was a chatter box and stressed, and he was nothing but kind, empathic, and gracious. He listened to everything that I had to say and made sure that I found a car that I loved and felt safe in. I would absolutely recommend Chris and Toyota of Naperville in a heartbeat, and I cannot say that about the dealership that I purchased my previous car from. More

The car buying process has definitely changed since I purchased my last vehicle. Inventory is constantly changing and prices are very different now. But my salesman Ron was very patient and helpful. Eddi purchased my last vehicle. Inventory is constantly changing and prices are very different now. But my salesman Ron was very patient and helpful. Eddie the finance guys made the process very simple and easy to understand. I like that he wasn't talking to fast and rushing through the process. He explained each step, Ron in the end came in and help me as I made my final decision and finally purchased a Toyota Highlander. Definitely appreciate the experience. More

Easy to use website, friendly sales people, clean, lots of inventory to choose from and a great location of inventory to choose from and a great location More

Very happy with my experience at Toyota. David provided great service all through the process - from my initial visit and test drive to keeping me up to date on delivery time. He was very th David provided great service all through the process - from my initial visit and test drive to keeping me up to date on delivery time. He was very through when I picked up my vehicle. He sat with me in the vehicle and explained all the technology. He made sure I had everything I needed. Karl went through all my options for financing and maintenance - he even found a better finance plan than I had with my bank. This is my 4th purchase at Toyota of Naperville. I have used their service department many times over the years and always been satisfied with them as well. More

Great experience. Everything was smooth from start to finish. David was a great communicator and kept us in the know the whole time. Everything was smooth from start to finish. David was a great communicator and kept us in the know the whole time. More