Toyota of Naperville

Harvey was super helpful and great to work with. Stayed to help me get my vehicle and made it quick and easy. Everyone there was super nice and made the process easy Stayed to help me get my vehicle and made it quick and easy. Everyone there was super nice and made the process easy More

I was referred to this dealership, because of the reputation in which it has, by Chuck Novack. From the time I walked in the door, and met a salesperson, Jacob Basathia. Who was very professional. He reputation in which it has, by Chuck Novack. From the time I walked in the door, and met a salesperson, Jacob Basathia. Who was very professional. He met me at the door with a handshake. He asked what type of car I was interested in. I mentioned which type. Jacob listened and said he would be able to help me and show me. Since I am partially disabled Jacob, walked very slow with me and made me feel very comfortable and not rushed at all. ( We had went to another Toyota dealership, and felt rushed and hurried through our questions) Jacob showed me a Highlander. Jacob explained every option on the model in the showroom. We spoke about the color we were looking for. He searched and found a pearl white model with all the options I asked for. Although it would take a few days for the car to arrive at the dealership. Jacob was very thorough in the processes of buying a new car. Jacob explained every detail, from doing a credit check, and down payment options. As well as answered all of my questions on options of the car. I then met with the sales manager, Casey.(who's last name I don't remember.) Casey, Jacob, and myself went through all of the details. Casey as well was very helpful and made me feel comfortable. I was then helped by another young man, who's name I didn't catch. But he helped me connect my Android phone to the Highlander, and helped me scan the QR code, and set up the phone to the car. Jacob explained financing to the warranty, the trade I had, etc. I then met with Sherri Pacchiano, the business manager. Sherri was fantastic. She was very professional. Sherri helped me understand the choices of warranty and the difference of each. The financing was exactly what I was hoping for. Meaning our payment was just what we were looking for. Sherri as well made me feel as I was making the best decision for me. This team was very courteous and professional. After reading the financing agreement and such, I feel like I made the best decision. I would recommend this dealership to any of my friends and family. The team is top notch. and should be proud of how they treat customers. Thank you, Earl King Jr. More

We had a wonderful car buying experience at Toyota of Naperville. Mike Beck was wonderful to work with and answered all our questions regarding the car buying process. Mukesh from management team was ver Naperville. Mike Beck was wonderful to work with and answered all our questions regarding the car buying process. Mukesh from management team was very helpful with the paperwork. Thanks to both Mike and Mukesh for making the car buying experience very smooth. Overall enjoyed our experience at this dealership. More

A wonderful experience as always. Zeke was quick and helpful and Igor in finance made the process a breeze. Always thankful to have Toyota of Naperville on our side! Zeke was quick and helpful and Igor in finance made the process a breeze. Always thankful to have Toyota of Naperville on our side! More

Mike was very helpful and knowledgeable about the car i was interested in. Pretty quick too! was interested in. Pretty quick too! More

Bobby was great and super helpful. He found me a 2023 RAV4 gas model and I paid MSRP. He found me a 2023 RAV4 gas model and I paid MSRP. More

Allan Marcial /VIP Group Manager/ is very friendly and fast. He had professional services for us. Thanks fast. He had professional services for us. Thanks More

It was a great experience very fast and would recommend them to anyone buying a car them to anyone buying a car More

Bobby was very helpful, patient, and knowledgeable. I was very impressed with my experience at Toyota Naperville I was very impressed with my experience at Toyota Naperville More

Allan was amazing and friendly. He knows what he's doing. So he is so professional at his job. I really recommend him if you need to purchase a new car with great deals. He knows what he's doing. So he is so professional at his job. I really recommend him if you need to purchase a new car with great deals. More