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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,277 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,277 reviews

March 12, 2024

Great customer service. Everyone was friendly and polite. They are knowledgeable of inventory and specifications of the vehicles. Jeff was fantastic. More

by Sofia Sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pierson Jr., Scott Smith, Corey Thomas, Joey Desrosiers, Sam Delavega, James Brown
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Mar 12, 2024 -

Toyota of Rockwall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Sofia, for choosing Toyota of Rockwall!

March 11, 2024

The staff are friendly, inviting and professional. The customer seating area is clean, comfortable and the smell of warm cookies is a plus. Thank you for having beverages for costumers. More

by sslewisslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

March 09, 2024

Friendly staff, not pushy and fair prices. I will also be buying my next car here for sure. More

by ISAAC.ADCOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Le
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Mar 10, 2024 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Isaac, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

March 09, 2024

My vehicle was fixed as promised. Stefanie was great in helping identify the problem and getting it repaired More

by tide0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Sanchez
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Mar 10, 2024 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Stefanie met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

March 09, 2024

Extreme price gouging. There is no way that part plus labor cost 600.00. I totally get want I g to make a profit and get bonuses but charging someone almost 600.00 for some More

by jwilson3124
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Martinez
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Mar 13, 2024 -

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 09, 2024

As usual, we were taken care of with in a professional and polite manner. The only thing I miss is the car wash. That was always a great service to offer your customers. More

by pauline.thurston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2024 -

Toyota of Rockwall responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, Pauline, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

March 08, 2024

We love Toyota of Rickwzl! We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service c More

by linda.white_elmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum, James Brown, Kevin McGuire, Cesar Martinez
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Mar 08, 2024 -

Toyota of Rockwall responded

Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

March 08, 2024

This was my first Toyota, Our sales person was very helpful and answered all my questions!! He assisted in finding a car with all of the extras I wanted! I am very happy with Toyota of Rockwall. I w More

by HAPPYTACRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
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Mar 08, 2024 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 08, 2024

I love the texts that keep you updated and the service is top notch! Thank you Toyota of Rockwall! More

by robin75098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire
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Mar 10, 2024 -

Toyota of Rockwall responded

Hi Robin: Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 08, 2024

I was disappointed that you guys don’t wash vehicles or vacuum after maintenance services anymore. We have purchased several Toyota’s and this used to be a standard service. It was something that stood out More

by tdv_22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Toyota of Rockwall responded

Thank you for sharing your feedback for our service department! We will share your comments with them, and don't hesitate to let us know if we can be of further assistance.

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