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Toyota of Rockwall

Rockwall, TX

4.5
6,295 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,295 reviews

March 14, 2025

I took the vehicle for service and after it was completed I noticed the fill cap was unsecured and some of my setting were changed. Service technicians should pay more attention to detail. More

by Deviousnica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

March 14, 2025

I took my 2015 Avalon in for service this week, and I found the personnel at the service department to be very professional and hospitable. It is always a pleasure to have work done at Toyota of Rockwall More

by rsurface1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 16, 2025 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

March 13, 2025

Isai was awesome along with Steve Powell and Jeff Land. Would recommend to all family and friends. More

by moemedina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isai Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF LAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Toyota of Rockwall responded

We are happy to have provided you with a positive experience! Thank you for the five-star rating. We sincerely value your business and look forward to your next visit.

March 12, 2025

My service tech, Carl, called and told me the recall was ready to go and asked if he could proceed with ordering the parts. I have not had the recall fixed as of yet. I will report back when the engine has More

by dug117
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Mar 12, 2025 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Carl was able to help, and we hope to see you again!

March 12, 2025

I was told up front how long it would take to service my vehicle. my experience was with this dealership was pleasant. More

by NIMCHIE.ALCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 12, 2025

I was able to get help from Vu, he was very kind understanding and helpful. Helped us understand what was a better option for us did everything he could do in his power to help us with our brand n More

by Alison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VU DOAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Toyota of Rockwall responded

Thanks, Alison, for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that Vu was able to assist you and that you had such a positive experience.

March 12, 2025

Service rep was excellent but when I went to the cashier they tried to overcharge me. If I did not look over the bill I would have paid an extra 100 over what I was quoted. Service rep adjusted and apolo More

by Dundee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
Mar 13, 2025 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

March 11, 2025

Great experience! I appreciate Tristan patience with us. He's been kind, patient, and more importantly thorough. He certainly made the difference! Everyone was great. More

by sggraham6671
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmelo Adorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
TRISTAN PARKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tristan met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

March 11, 2025

Ryan was excellent and let me know all that was being done and in a timely manner. He is a keeper !! More

by CAREY_NIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 12, 2025 -

Toyota of Rockwall responded

Carey, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again.

March 09, 2025

From start to finish lack of communication and directions in all aspects of the dealership. More

by Mtbbmx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Schott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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