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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.4
6,317 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,317 reviews

February 08, 2025

My experience was a good one. The salesman was knowledgeable and helpful. Loved my new car More

by vanessa26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmelo Adorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Toyota of Rockwall responded

Thank you, Vanessa, for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that we were able to assist you and that you had such a positive experience.

February 08, 2025

Well pleased, with the overall all experience Will be visiting the dealership in the near future 😀 More

by daringee5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Land
4.0
This rating includes all reviews, with more weight given to recent reviews.
AMEER AL-Hadi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 07, 2025

The atmosphere was welcoming and clean. James did well in explaining the numbers and helping with my budget questions More

by Lydia Adjei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMES MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Toyota of Rockwall responded

Lydia, thank you so much for choosing Toyota of Rockwall! Please let us know if we can be of any more assistance.

February 06, 2025

Waited 5 HOURS for an AC check due to it having issues remaining cold, especially during longer drives. My service advisor checked in with them and said it was in the middle of testing when my vehicle had More

by girlpower4040
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
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Feb 09, 2025 -

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 05, 2025

Highly impressed with the customer service of this service department. Kacy was very knowledgeable and understood my concerns. Was able to pull up my service history. Gave two suggestions to diagnose More

by Bearsnme2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 05, 2025

It was fine. Service was prompt, courteous and efficient. I felt like all that needed to be done was serviced. More

by ann_bp1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Feb 06, 2025 -

Toyota of Rockwall responded

Thank you, Ann! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

February 05, 2025

Very efficient and well run. Great experience. I would recommend others to consider using them for their next service work. More

by Chris J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asst Svc Mgr
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Feb 05, 2025 -

Toyota of Rockwall responded

Thank you, Chris, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 05, 2025

Vanessa worked with me to find the exact combination of colors on my Camry SE. And she was easy to negotiate a deal with. More

by 0508rgc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Toyota of Rockwall responded

Thank you so much for your kind words for Vanessa and for choosing Toyota of Rockwall! Please let us know if we can be of any more assistance.

February 04, 2025

I was asked to come back to sign paperwork they forgot to have me sign.. Xtra 35 miles round trip More

by robertataira
Recommend Dealer
No
Employees Worked With
None of the above
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Feb 07, 2025 -

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 04, 2025

Carl is the best service advisor and the shuttle driver is wonderful. Service is competed in a timely matter. More

by dc_coston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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Feb 04, 2025 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carl met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

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