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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,289 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,289 reviews

April 26, 2024

This Service Advisor is the absolute best that I've ever had. She even tops my Lexus advisors! She is genuine and authentic and her concern for customers shines brightly. More

by CBROWN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kasey delivered such a great experience!

April 26, 2024

I am happy with my Toyota vehicle. However, I have learned and experienced that Toyota of Rockwall puts profit over Customer service and Integrity to the customer. More

by dcamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Desrosiers
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May 02, 2024 -

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 25, 2024

I went to get a cheaper note with the same car. Left with a newer, bigger and no note increasing out off pocket car. All I’m saying I’m satisfied. More

by catmor.1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmelo Adorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

April 25, 2024

Toyota of Rockwall is vigilant and keeps after me about important maintenance. Thank you for protecting my investment, and I will see you soon, as my Tacoma will need another oil change: I'm putting the mi More

by larrypate479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
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Apr 26, 2024 -

Toyota of Rockwall responded

Lawrence, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall; we look forward to having you as a valued customer for many years!

April 25, 2024

Excellent services we don’t have to wait at all everything was excellent we love Rockwall toyato More

by pathik01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire
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Apr 26, 2024 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

April 25, 2024

My rep was friendly and attentive. I made an appointment for an oil change and I was there a little over an hour and half. I feel like this is a bit excessive when I made an appointmen More

by jen84aldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Toyota of Rockwall responded

Thank you, Jen, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 25, 2024

I was pleased with my service writer Kevin was very professional in finding out what I needed to be done on my car. Also this the technician that worked on my vehicle did a thorough job. Thank you More

by MOWEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Apr 26, 2024 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again!

April 25, 2024

Toyota of Rockwall has always given us excellent service since we started using them 8 years ago! Everyone is courteous and helpful and their work has been “top drawer”! More

by twalksr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Martinez
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Apr 26, 2024 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 23, 2024

Overall, I had a great experience with the dealership. Russell is nice and helpful salesman. I bought a car there, although, I believed I could’ve gotten a better deal. Wish other dealerships were more at More

by stang
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

April 23, 2024

Sam was keeping me updated on all the progress with my car. Waiting for the parts takes forever but once the parts are received the work in my car is faster. More

by JOV03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Toyota of Rockwall responded

It's great to hear that Sam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

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