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Toyota of Scranton

Scranton, PA

4.7
5,469 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,469 reviews

January 24, 2022

Friendly knowledgeable accomodating blah blah blah bkah blah blac blah blah blah blah blah blah More

by ARCHIBLAST
Recommend Dealer
Yes
Employees Worked With
Bernadine Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Toyota of Scranton responded

Thank you for the opportunity to service your vehicle. We appreciate the 5 star rating. Take care.

January 23, 2022

Couldn’t of had better service! Very comfortable waiting room & outstanding work. Will buy my next truck there. More

by RON@RON570.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Jan 24, 2022 -

Toyota of Scranton responded

Ron, many thanks for taking the time to offer your feedback on your recent service visit. We are thrilled we earned 5 stars. Thank you. Take care.

January 21, 2022

Mr Mercado was an excellent salesman and everyone was so nice and helpful. I enjoyed purchasing my new car More

by HAPPYBERGER3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Jan 21, 2022 -

Toyota of Scranton responded

HAPPYBERGER3, thank you for taking the time to tell us about your buying experience with Joe Mercado, Jr. We are thrilled you enjoyed working with Joe. Enjoy your new vehicle. Take care.

January 20, 2022

They were able to get me a car fast (for this current inventory situation). Plus they were helpful with financing and finding the features I wanted in a car that worked with my budget. More

by ERICH
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Felkowski
Jan 20, 2022 -

Toyota of Scranton responded

Erich, we are delighted to read our sales team was so helpful in assisting you to find a vehicle that works for you. Thank you for the perfect, 5 star review. We all appreciate it. Take care.

January 20, 2022

Nice clean friendly service not to much to complain about good dealership and employees there More

by JUST1036634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Jan 21, 2022 -

Toyota of Scranton responded

Just1036634, We appreciate you servicing your vehicle at our dealership. Thank you for taking the time to let us know how everything went. Take care.

January 19, 2022

Car indicators were showing issues with all wheel drive. After diagnostics test it was revealed that it was just the gas cap. The dealer addressed and sent me on my way. No charge for the trouble. More

by COMPURX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Langlois
Jan 20, 2022 -

Toyota of Scranton responded

COMPURX, Thank you for taking the time to let us know about your recent visit to our service department. We are happy all turned out well. Take care.

January 18, 2022

It was a pleasure to dealing with them they were kind and courteous I was very well taken care of More

by DOUG.TOMOLONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Shean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Curt Manck
Jan 18, 2022 -

Toyota of Scranton responded

Doug, thank you taking the time to offer feedback and rate your recent experience. We are thrilled to know we earned 5 stars. The team really appreciates it. Take care.

January 17, 2022

Everything about this purchase was great will buy from them again. everything was first class More

by NICKV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Toyota of Scranton responded

NICKV1, thank you for taking the time to review and rate your recent buying experience. It is great to see you had an excellent experience. Thanks so much for your feedback. Enjoy your new vehicle. Take care.

January 17, 2022

All of the employees i came in contact with during my visits where very polite great personalities and attitudes. These are the qualities you want in the individual. More

by RABDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Toyota of Scranton responded

RABDA, thank you for your feedback regarding your recent service visit. Our service team strives to provide the best possible service experience at every visit. We are happy to know you had an outstanding experience. Take care.

January 16, 2022

We were driving our son back to Syracuse and a serious warning g light came on. We called and spoke to Ben who understood the urgency and told us to come straight in. David Grieco was our service advisor More

by The Daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Toyota of Scranton responded

The Daniels Family, we are delighted you contacted our dealership and we were able to assist you when you needed to get on the road. Thank you for taking the time to share your story. Our team greatly appreciates your kindness. Take care.

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