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Toyota of Scranton

Scranton, PA

4.7
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,470 reviews

November 29, 2021

Solid experience. Despite having to pay more than I wanted for a used car, it was a solid experience. More

by JHOLUBA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Nov 29, 2021 -

Toyota of Scranton responded

Thank you, JHOLUBA, for the perfect, 5 star review. We are grateful you took the time to rate your recent experience at our dealership. Enjoy your new vehicle. Take care.

November 29, 2021

They were excellent. They did everything they could to make sure I had a great experience. Always professional, clean accommodations; staff courteous and helpful. Work is excellent and I feel confident in More

by THOMAS.WHITE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jax, Mary Preno
Nov 30, 2021 -

Toyota of Scranton responded

Thomas, we appreciate the time you took to let us know about your recent service visit. Thank you for the perfect, 5 star rating. Take care.

November 29, 2021

The technician missed a couple multi pt. inspections which toyota prides it self on. When I talked to the advisor about the issues he was more than happy to correct them. Thank you David Grieco for your More

by K27RIZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Toyota of Scranton responded

K27R1Z, Thank you for taking the time to let us know about your recent service visit. We apologize for the overlooked items and if we can assist in any way please let us know. David Grieco works very hard at providing the best possible customer experience. If you need his assistance please do not hesitate to contact him. Again, thank you for taking the time to let us know about your experience. Take care.

November 28, 2021

Great experience, thankful for how easy they made it! I will recommend them to anyone! More

by DUSTINBOWEN7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Maxx Broden, Michael Reilly
Nov 29, 2021 -

Toyota of Scranton responded

Dustin, Thank you for taking the time to let us know about your buying experience...we also appreciate the recommendation. Enjoy your new vehicle. Take care.

November 26, 2021

We received great service from all that we came in contact with. Jonathan Lane was very attentive and kept us updated on the status of our car. He was a joy to work with. Jamie Marcen was most helpfu More

by FINN CHARLESWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jammie Marcen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lane
Nov 26, 2021 -

Toyota of Scranton responded

Finn, thank you for taking the time to offer a review of your recent experience at our dealership. We are happy to know our team was helpful - especially Jon Lane and Jammie Marcen. We passed along your comments. Thanks again. Take care.

November 25, 2021

Always professional, clean accomodations; staff courteous and helpful. Work is excellent and i feel confident in this dealership. More

by JOEMUSTO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Toyota of Scranton responded

Joe, we are honored by your comments. Thank you for taking the time to share them with us. It means a great deal to all of us. Take care.

November 24, 2021

I have been dealing with this dealership for many years and have always received the most professional service. The staff always keeps you updated and informed and accommodates all your needs. I would de More

by DEMPSF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Warrington
Nov 24, 2021 -

Toyota of Scranton responded

DEMPSF, Thank you for taking the time to let us know about your buying experience. We all appreciate your loyalty to our dealership throughout the years. It is the highest form of a compliment. Enjoy your new vehicle. Take care.

November 23, 2021

N o no no no no no no no bo no no no no no no no no More

by JOHNRUSAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
Nov 23, 2021 -

Toyota of Scranton responded

Thank you for the 5 star rating, John. We are delighted you had an excellent experience. Take care.

November 23, 2021

They are helpful in picking out what's best for the car . They helped me see thing I might need to come back for. More

by egonzo14z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirkpatrick
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Nov 23, 2021 -

Toyota of Scranton responded

egonzo14z, thank you for taking the time to tell about your experience. We all appreciate the 5 star rating. Take care.

November 23, 2021

Great, knowledgeable, courteous and not an all day experience from the salesman to the finance officer. More

by LFFDM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ebrahin Evertsz, Alyssa Esteras, Michael Reilly
Nov 23, 2021 -

Toyota of Scranton responded

Thank you for your top rating on your buying experience. We are delighted you enjoyed working with our sales team. Please let us know if you need anything. Take care. Enjoy your new vehicle. Thanks again.

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