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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,796 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,796 reviews

July 06, 2026

Nice place to have service done. I travel an hour for maintenance needs. Staff is always professional. Keep up the good work. More

by JFORD9523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Toyota of Scranton responded

JFORD9523, Thank you for your wonderful review! We're truly honored that you choose to travel an hour to trust our team with your vehicle's maintenance. Knowing that our professionalism and service make the trip worthwhile means so much to us. We sincerely appreciate your loyalty and encouragement, and we'll keep working hard to provide the experience you've come to expect. We look forward to seeing you again on your next visit! Warm regards, The Toyota of Scranton Team

July 06, 2026

A one, fast curtiest service , always readily acceptable, easy to deal with, hassle-free.the best around More

by weinperl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Strouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Forti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashyia Blakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Harding
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Toyota of Scranton responded

weinperl, Thank you for the fantastic review! We're thrilled to hear you consistently receive fast, courteous, and hassle-free service from our team. Knowing you find us easy to work with and consider us the best around is truly the highest compliment. We sincerely appreciate your support and look forward to providing the same great experience every time you visit! Warm regards, The Toyota of Scranton Team

July 06, 2026

Very professional and down to earth attitude. He was very punctual with getting our truck in for service. More

by MDGILCHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2026 -

Toyota of Scranton responded

MDGILCHRIST, Thank you for your 5-star review! We're delighted to hear you had a positive service experience. Providing professional, friendly, and timely service is what our team strives for every day, and we're glad your truck was taken in promptly. We truly appreciate your feedback and look forward to serving you again at Toyota of Scranton! The Toyota of Scranton Team

July 03, 2026

Always great service and always makes sure my needs are met staff always takes great care of customers More

by JDELORENZO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Jo Preno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jammie Marcen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmigiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Toyota of Scranton responded

JDELORENZO50, Thank you for your wonderful 5-star review! We're delighted to hear that you consistently receive great service and that our team always takes the time to make sure your needs are met. Providing exceptional care and creating a positive experience for every guest is what we strive for each day. We truly appreciate your trust in Toyota of Scranton and look forward to serving you again on your next visit! Take care, The Service Team Toyota of Scranton

July 03, 2026

My experience with Toyota of Scranton has been great. I purchased a 2026 Tundra in July 2026. Brian was the salesman and did a great job. I would highly recommend this dealership. More

by BRAD@NATURESMACE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Cucura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Belles
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxx Broden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kasson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bisceglie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Toyota of Scranton responded

BRAD@NATURESMACE.COM, Thank you for your fantastic 5-star review! Congratulations on your new 2026 Tundra! We're delighted to hear you had a great experience with Brian and that he made your purchase a positive one. Your recommendation means a great deal to our team, and we truly appreciate the trust you placed in Toyota of Scranton. We hope you enjoy every mile in your new Tundra, and we look forward to being here for all your automotive needs for years to come. Safe travels! Warm regards, The Sales Team Toyota of Scranton

July 02, 2026

My experience is always positive at Toyota of Scranton. The waiting area is clean and pleasant and I am always offered a voucher for some free food and drink while I wait. The time see waiting is usually v More

by lmv1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Jo Preno
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Toyota of Scranton responded

Imv1029, Thank you for your continued trust in Toyota of Scranton! We're delighted to hear that each visit has been a positive one. It's wonderful to know you enjoy our waiting area, appreciate the complimentary refreshments, and that your service advisor helps you keep your vehicle running its best while staying mindful of both your warranty and your budget. We truly appreciate your kind words and look forward to providing you with the same great experience for many years to come. Safe travels! Warm regards, The Service Team Toyota of Scranton

July 01, 2026

It was a pleasure as usual dealing with Haley. Her friendly professional attitude speaks well of your dealership. More

by JKATR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Toyota of Scranton responded

JKATR7, Thank you for your kind words! We're so pleased to hear that Hailee continues to make your visits enjoyable. Her friendly, professional approach and dedication to our guests are qualities we truly value, and we're grateful you took the time to recognize her. We appreciate your continued trust in Toyota of Scranton and look forward to welcoming you back for your next visit! Take care, The Service Team Toyota of Scranton

July 01, 2026

This is the fourth or fifth vehicle my wife and I have purchased from this dealership over the past 20 years. I think this alone speaks volumes about our trust in the dealership, the overall ownership and More

by DAVID.KOHUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Jo Preno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Luyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Strouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Sowers
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Jul 01, 2026 -

Toyota of Scranton responded

DAVID.KOHUT, Thank you so much for your incredible loyalty and for trusting Toyota of Scranton for the past 20 years! Knowing this is your fourth or fifth vehicle with us truly means the world to our team. It's relationships like yours that inspire us to provide an exceptional ownership experience every step of the way. We're thrilled to hear Joshua and Jim made your latest purchase a pleasure and that you're already loving your new truck! Congratulations, and thank you again for your continued confidence in our team and in Toyota. We look forward to being here for all your automotive needs for many years to come. Enjoy your new truck! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

June 30, 2026

Toyota Scranton has been my preferred dealership for several years now and provides a customer service experience beyond any other dealership I have ever dealt with. The staff is professional, courteous More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Gatewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Toyota of Scranton responded

Hi Tony, Thank you for your continued loyalty and for taking the time to share your experience! We're honored to be your preferred dealership and truly appreciate your kind words. Providing professional, courteous service and clear communication while helping our guests find the right vehicle is exactly what we strive for. Thank you for choosing Toyota of Scranton—we look forward to serving you for many years to come! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

June 30, 2026

I’ve purchased several vehicles from Toyota of Scranton. Never had any issues. Service is always great. Hailee is a joy to work with. More

by NAFOLGER79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2026 -

Toyota of Scranton responded

NAFOLGER79, Thank you for your continued trust and loyalty! We're honored that you've chosen Toyota of Scranton for several vehicle purchases and that we've consistently delivered a great experience. We'll be sure to share your kind words with Hailee—she'll be thrilled to know she made such a positive impression. We truly appreciate your support and look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

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