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Toyota of Scranton
Scranton, PA
5,518 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,518 reviews
August 15, 2020
Great Service Always great service! They made everything convenient for my service visit. The service was quick and all cdc guidelines seemed to be in place. I felt Always great service! They made everything convenient for my service visit. The service was quick and all cdc guidelines seemed to be in place. I felt comfortable in the center. More
by Toyota4life!
Verified CustomerEmployees Worked With
August 15, 2020
Excellent service! Ahmad really helped me find the perfect car that suited my needs and fit within my budget! I feel like Im at home whenever I come down to Toyota Scranton, everybody is so friendly a perfect car that suited my needs and fit within my budget! I feel like Im at home whenever I come down to Toyota Scranton, everybody is so friendly and greets me and offers me water, snacks, etc. I will recommend Toyota Scranton to anybody looking to pur hase a quality used or new vehicle! More
by JOEYDOM87
August 15, 2020
I would like to thank a service technician James Brown for his above the usual customer service response. James gave me his personal cell phone number and said it would be ok to call him directly if pro for his above the usual customer service response. James gave me his personal cell phone number and said it would be ok to call him directly if problem persisted. He is polite, smiles, maintains eye contact and is wholeheartedly sincere in interactions. I am happy to have met James and comfortable calling or speaking about any issues that may happen in the future. I really like this dealership and feel it's worth the extra cash due to its customer service. More
by mcdonald570
Employees Worked With
August 14, 2020
Helped me find a great deal within my price point and didn't mind that my kids were running amuck in the show room. Great service!! didn't mind that my kids were running amuck in the show room. Great service!! More
by ANGVIGARCIA25
Employees Worked With
August 12, 2020
Great experience here. Everyone was pleasant & helpful. Received a great deal on my trade and love my nearly new Toyota Corolla! Highly recommend Toyota of Scranton. Received a great deal on my trade and love my nearly new Toyota Corolla! Highly recommend Toyota of Scranton. More
by DREAMANGELTF
August 12, 2020
Auto butler service I am stuck with their auto butler service which is worst service at always. I have paid around $800 for this service and they just simply washed my ca I am stuck with their auto butler service which is worst service at always. I have paid around $800 for this service and they just simply washed my car kept for 2 hours and return me back. It doesn't seems at all that they have done anything on my car besides washing from outside.. More
by Sonali Mehta
Employees Worked With
Other Employees :
Alyssa Esteras
August 11, 2020
Alan was great. I was told car would not be washed due to current circumstances; however, I requested it be vacuumed inside, but it was not. Thank you. to current circumstances; however, I requested it be vacuumed inside, but it was not. Thank you. More
by JSGREGG5522
Employees Worked With
August 11, 2020
Pleasant sales people. Clean facility. James Brown went above and beyond to help get my used car right and made me feel comfortable threw the whole process. Would recommend this dealership to anyone looki above and beyond to help get my used car right and made me feel comfortable threw the whole process. Would recommend this dealership to anyone looking for a good car at a great price. More
by MOMDOOLA68
August 10, 2020
The buying experience was pleasant and non-pressure. Our wants were listened to and we were treated well and with respect. Finance also was open and straight forward with questions we had. wants were listened to and we were treated well and with respect. Finance also was open and straight forward with questions we had. More
by rsymons723
August 10, 2020
I have nothing but good things to say about our salesman. Brian was very helpful and a true professional! Everyone else we dealt with there were very good as well! Brian was very helpful and a true professional! Everyone else we dealt with there were very good as well! More
by JSCHWARTZ196
