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Toyota of Scranton

Scranton, PA

4.7
5,471 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,471 reviews

December 11, 2018

Trying to charge for a covered service Even though I tell the counter person about the maintenance plan I bought when I purchased the car they still try to charge me. I know servicing cars More

by AL.ALFONSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Brzegowski, Samuel Feliciano , Steve Feliciano, Jamie Bugno , Sam Evanusa, Alyssa Esteras
December 10, 2018

2019 New Toyota Corolla John Skumanich, Sales Professional suites his title! As he didn't stop until we were satisfied with the vehicle made for me. I thank him for his profe More

by ROSEBUD2560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Keohan, John Skumanich
December 10, 2018

Great customer service I live an hour away and this is the 2nd car I have bought from Scranton because the service is outstanding. Each time I have gone there the salesman More

by PAULDERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : El, Ron Pritchyk, Howard Sweeny, Allen Blad, AJ Wallace
December 10, 2018

Pleasant experience Really Enjoyed working with the staff getting my wife and daughter’s vehicle in getting it all safe and prepared for the winter it was such a pleasure More

by ALLENBLAD20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gale , Vito Sampogne
December 10, 2018

Sales and finance Very good Chris and Howard very very knowledgeable and professional and it was a very enjoyable experience dealing with both of them. I would definit More

by GOTDENIRO1
Recommend Dealer
Yes
Employees Worked With
Howard Sweeny, Chris Wagner
December 10, 2018

Excellent I received a new car which was sparkling when I picked it up. They were very kind to wash my old and dirty car mats to place in the new vehicle. More

by AVID10SPLAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
December 08, 2018

Great experience Had another great buying experience here. Would highly recommend dealership and especially Doug Stahl and Jenna Sledniski- very knowledgable and frien More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Dec 08, 2018 -

Toyota of Scranton responded

Congratulations on your new Toyota! Enjoy for many miles to come. Jenna and Doug are true assets to our team as they both understand the importance of an exceptional customer experience at the time of sale, and at every visit to our dealership. Thank you.

December 08, 2018

Lease Max did an excellent job getting us the car we wanted at the price we wanted to be at. We would not hesitate to recommend him to friends shopping for More

by CUNNINGHAMKAREN02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden, Michael Reilly
Dec 08, 2018 -

Toyota of Scranton responded

We appreciate you recommending our store and Max. So happy all worked out and you are in the vehicle of your choice. Enjoy.

December 08, 2018

Alan was great, service went smooth Alan helped me out greatly, got my service done, state inspection and got me the quote worked up to purchase an extended warranty which I plan to do. More

by BJBAUM10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2018

Not satisfied with the service mechanics Someone besides a Mechanic had to tell them what was wrong if my Husband's car I always thought ur men were professional I'm debating about bringing m More

by whitetoyota16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Stein
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