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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
4,949 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 4,949 reviews

November 23, 2022

Excellent dealership, courteous and professional staff. Great car purchasing experience. Customer friendly and reasonable prices. More

by DMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Toyota of Scranton responded

DMG, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 21, 2022

Just recently bought my 2020 RAV4 and I had a great experience with Toyota of Scranton! Everyone was super nice and really helpful. They truly care and do their best to help you find the perfect vehicl More

by ALYSSAPERANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Gebhardt
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Nov 21, 2022 -

Toyota of Scranton responded

ALYSSAPERANTO, hank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 21, 2022

Professional, courteous staff that was very helpful and knowledgeable about our needs and the best vehicle to meet them. More

by DMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Toyota of Scranton responded

DMG, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Nov 21, 2022 -

DMG responded

Our pleasure.

Nov 21, 2022 -

Toyota of Scranton responded

Thank you. Enjoy your new vehicle.

Helpful
November 21, 2022

Very professional and thorough. Did not try to push unnecessary services. Asking if I would like a coffee or water is a nice touch. More

by CFNU910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
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Nov 22, 2022 -

Toyota of Scranton responded

CFNU910, hank you for taking the time to provide feedback on your recent service experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 21, 2022

Franko Vieira is the best salesperson at the dealership. Purchased 2 cars within days from one another. The team at Toyota of Scranton could not have been better More

by MVHOFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Vieira
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Nov 21, 2022 -

Toyota of Scranton responded

MVHOFFMAN, hank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. WOW! 2 vehicles within days...many thanks. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 18, 2022

It was great and they explained everything to me being a first time buyer and they where nice and polite More

by JUSTMORE84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Toyota of Scranton responded

JUSTMORE84, Thank you for taking the time to provide feedback on your recent sakes experience at our dealership. We are thrilled all went well. Welcome to the Toyota of Scranton family! We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 18, 2022

The Scranton team is great to deal with. I purchased my vehicle from another dealer, what a big mistake that was. When it was time for my service check. I pulled into the garage of the o More

by BWHITE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Toyota of Scranton responded

BWHITE21, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 18, 2022

Here is a list of the people who I met and had conversations with. All were outstanding and very knowledgeable. my Sales Professional Joe Cawley was great. We negotiated a very fair price for my t More

by RDIBLASI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Toyota of Scranton responded

RDIBLASI, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. It is so kind of you to name all the team members you worked with and to inform us how much you enjoyed working with each and every one! We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Nov 18, 2022 -

RDIBLASI responded

It was a real pleasurefor me and my wife not only to meet some great people at the dealership but how nice and respectful they were with us. I have bought or leased many cars in dealerships but this dealership was the best experienced i ever had. I have been a customer of 7 or 8 Toyotas and 9 Lexus. I decided to get a truck and I am very excited hàving bought my Tacoma. I did twll Joe Cawley that in 2 years we will be looking at getting a Highlander. We have had 3 already. This one will be out fourth. I guess you can say I'm a loyal Toyota customer.

Helpful
November 18, 2022

I Had a tire swap (regular to studded snow tires) and everything was done properly. More

by jerrycet0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Toyota of Scranton responded

jerrycet0, Thank you for your loyalty to our dealership and your positive feedback on your recent service visit. It is appreciated. We value you as our customer and friend. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
November 18, 2022

This dealership is always top-notch. Service is friendly, accommodating and efficient. I don't mind having work done here. Environment is comfortable.but I More

by SANLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Wallace
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Nov 18, 2022 -

Toyota of Scranton responded

SANLE, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
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