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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,970 Reviews

2,970 Reviews of Toyota of Scranton - Service Center

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June 10, 2025

Customer service is key for me to keep returning to Toyota and recommending their product line. More

by MTKAEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

We had no dealings with A. Aimer. Everything was handled by Dave in service who was excellent; he keep the process going smoothly. Our car was totaled by our insurance company More

by CAROLREINSON
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Quick professional and Hailie was clear what was going to be done and efficient she was professional knows her job More

by JEREMYRFITCH83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

things went quickly and smoothly, i appreciate the included voucher for the coffee shop in the dealership. More

by PALMER61390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

I had a wonderful experience with David and Marco! They were patient and so helpful. I have already recommended Toyota of Scranton to anyone I know who might be in the market for a car! I haven’t had More

by M_SHIMKUS
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

They listen to what you’re looking for, great pricing on used vehicles & helped with financing. More

by CUPCAKE1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lane
June 05, 2025

Great atmosphere, polite and amazing service. Even great food. I always go there to get my service done. More

by Jonathan tlatenchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Toyota of Scranton responded

Hi Jonathan, Thank you so much for your kind words! We're thrilled to hear you enjoy the atmosphere, our team's service, and even the food while you're here. It's always a pleasure to have you with us, and we truly appreciate your continued loyalty. Looking forward to your next visit! Warm regards, The Service Team Toyota of Scranton

June 05, 2025

Always have a great experience when we go for service at Toyota. Always kept up to date on procedures and time frames. More

by LCNOLDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Toyota of Scranton responded

LCNOLDY, Thank you so much for your kind words! We're happy to hear that you consistently have a great experience with us. Keeping you informed and comfortable throughout your visit is always a top priority. We truly appreciate your continued trust in Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

June 03, 2025

Fast and efficient. .additions were done in a timely manner.. very happy with my new purchase More

by TJROPER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Nice very fair and reasonable well worth the long distance I traveled (97) mi. David the sales man was great. Would definitely recommend him and your dealership to others. More

by GLEN.ZANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Toyota of Scranton responded

GLEN.ZANE, Thank you for making the trip to visit us—we’re honored you chose Toyota of Scranton! We're thrilled to hear that David made the experience well worth the distance and that you found everything to be fair and reasonable. Your recommendation means a great deal to us, and we look forward to welcoming you back anytime. Enjoy your new vehicle! Warm regards, The Service Team Toyota of Scranton

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